Job Posting Start Date: 25 Jun 2024

Location: Gurgaon, HR, IN

Company: InterGlobe Aviation Ltd
• Review all verified hotel bills and ground transportation charges. Ensure that charges included in the invoices are legitimate.
• Ensure accuracy of an effective tracking method defined for measuring cost savings, current spending and budget goals for the department.
• Monitor relevant modules in AIMS to ensure travel bookings are cancelled/changed immediately as per latest roster information
• Keep Crew Control updated at all times in reference to any critical hotel situations and transportation issues
• Ensure availability of hotel room to each crewmember on daily basis upon arrival to a layover city
• Adjust the procurement of hotel room and crew transportation requirements based on daily operational need, primarily as a result of irregular operations, positioning crews for future flights, or to adjust for crew shortages due to sick calls, etc.
• Attend trainings as per requirement needed to stay abreast of the skills required for the job
• Liaise with Admin department for resolution of challenges in hotel and transportation. Furnish monthly room requirements and make recommendations to Admin to reduce the number of network hotel rooms due to low utilization
• Ensure all Crew concerns are resolved within 24 to 48 hours of reporting
• Address and respond to any hotel/transport issues submitted to the department via email or surveys in a timely manner
• Explore new functionalities in AIMS software that may be helpful in reducing work load on the desk and in improving the working efficiency of the team.
• Keep abreast and ensure self is up to date with company policies and changes
• Ensure close co-ordination of the Crew Logistics staff with Crew Control to avoid lapses and miss outs of crew transportation and accommodation.
• Provide suggestions on policies and procedures for smooth working of the desk
• Attend all department meetings