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Executive - Customer Care - Voice & Chat Process - BPO

BPO Jobs
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Executive - Customer Care - Voice & Chat Process - BPO

BPO Jobs
4 views

Description

What you’ll do
WORK FROM HOME


- Should have laptop/desktop and System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.

Profile : Customer Care Executive

Location : PAN INDIA

Qualification : Only Graduate

1 Year of experience in any call center/customer service voice

Good communication skills

Role and Responsibilities :

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

Shift Time: 8 AM - 9 PM (Any 9 Hours Shift )

Week Offs: 2 Days

Attributes

Company Name: https://www.naukri.com/premium-jobs-careers-852658

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    HR details Details

    177login
    300 active listings
    Professional seller
    Registered for 2+ years
    Last online 1 year ago
    Contact All items

    Listing location

    Ahmedabad, Gujarat, India
    23.0216238, 72.5797068

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    Executive - Customer Care - Voice & Chat Process - BPO by 177login