Job Description
Apply on Updazz.com
Executive - Customer Service - Voice Process - BPO (0-1...
F
Freelance
Bengaluru, Karnataka
Apply on Updazz.com
Full–time
Telecaller / BPO Jobs
Urgent requirement for :
- Customer Service Executive (CSE ) - Voice Process
A. SBI
B. PhonePe
C. OLA
Job Description :
- 12/ 10+3/ Graduates / Post Graduate
- Freshers /6 Months Experience
Shift timings : Rotational shift
- 6 Days Working
Salary : Good Package
Work location : Bangalore (Thubarahalli, Varthur)
Roles & Responsibilities :
1. Provide exceptional support on chats/ emails & calls to provide resolution to the query and obtain details of complaints.
2. Clarify Customer requirements; probe for and confirm understanding of requirements or problems. Handling escalations and complex queries
3. Keep records of customer interactions and transactions, recording details of inquiries.
4. Follow up to ensure that appropriate actions were taken on customers- requests.
5. Refer unresolved customer grievances or special requests to designated departments for further investigation (Operations/Tech/Product etc.)
6. Strong customer service approach to dealing with people at all levels internal and external
7. Ability to work effectively in a team environment Pleasant, professional, and courteous personality
- Interested candidates can share their resume / +457230+18|HR
Executive - Customer Service - Voice Process - BPO (0-1...
F
Freelance
Bengaluru, Karnataka
Apply on Updazz.com
Full–time
Telecaller / BPO Jobs
Urgent requirement for :
- Customer Service Executive (CSE ) - Voice Process
A. SBI
B. PhonePe
C. OLA
Job Description :
- 12/ 10+3/ Graduates / Post Graduate
- Freshers /6 Months Experience
Shift timings : Rotational shift
- 6 Days Working
Salary : Good Package
Work location : Bangalore (Thubarahalli, Varthur)
Roles & Responsibilities :
1. Provide exceptional support on chats/ emails & calls to provide resolution to the query and obtain details of complaints.
2. Clarify Customer requirements; probe for and confirm understanding of requirements or problems. Handling escalations and complex queries
3. Keep records of customer interactions and transactions, recording details of inquiries.
4. Follow up to ensure that appropriate actions were taken on customers- requests.
5. Refer unresolved customer grievances or special requests to designated departments for further investigation (Operations/Tech/Product etc.)
6. Strong customer service approach to dealing with people at all levels internal and external
7. Ability to work effectively in a team environment Pleasant, professional, and courteous personality
- Interested candidates can share their resume / +457230+18|HR
💡 Quick Summary
Seeking a career-building opportunity? The Executive | Customer Service | Voice Process | BPO |0|1 position is now open for candidates interested in the BPO Jobs sector. This role in Karnatak offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
