Executive Director Of Operations
About Us
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Transdev is a leading mobility company, operating transportation systems, maintaining vehicle fleets, and delivering innovative solutions to serve the common good. With operations in 1+ countries and a team of 32,000 across 400 locations, we strive to empower the freedom to move every day.
Our Opportunity
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We are seeking an Executive Director of Operations to lead our San Francisco Operations team. As a key member of our management team, you will be responsible for overseeing overall operations, including the delivery of safe and reliable service, employee oversight, contract asset management, risk management, client and customer satisfaction, and financial performance.
Key Responsibilities:
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Build strong relationships with employees, clients, union partners, and local communities.
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Develop and implement strategic direction for the business unit team, aligning with corporate goals and objectives.
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Lead the management team and workforce to achieve safety goals, service performance, and financial objectives.
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Identify, analyze, and develop business growth opportunities.
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Orient and optimize return on assets deployed within the business.
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Maintain positive results by analyzing KPIs.
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Deliver business unit budget and implement action plans to improve operational efficiencies.
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Ensure compliance with state and federal regulations, as well as Transdev corporate safety standards.
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Manage staff development and training, collaborating with the corporate team as needed.
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Promote environmental compliance and sustainability management.
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Collect, compile, analyze, and report data accurately.
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Requirements:
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Desirable completion of a four-year college degree in a relevant field or equivalent experience and education.
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At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
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Thorough knowledge of transit system regulations and operations.
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Ability to build solid working relationships with clients and manage cost control.
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Working knowledge and proficiency with Microsoft Office Suite.
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Understanding of technology, apps, Wi-Fi, and transportation technology.
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Strong written and oral communication skills, excellent presentation skills, and ability to influence people at all levels.
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Ability to organize and perform work efficiently, with strong attention to detail.
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Capacity to navigate Labor Relations issues and collaborate effectively with union partners.
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Benefits:
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We offer a competitive compensation package, benefits, and a supportive work environment. Our team is dedicated to serving the common good through safe, reliable, and innovative mobility solutions.
Contact Information:
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Please submit your application if you have the skills and experience required for this position.