Job Description
To engage with the customer, understand the customer s requirement targeting customer delight, and direct them to the proper section.
- Upgrade personal and company image to stimulate maximum customer appeal.
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.
- Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.
Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to VM guidelines.
- Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.
- Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.
Skills Required:
- Expertise in Customer relation
- Good Communication Skill
Role: Customer Success, Service & Operations - Other
Industry Type: Gems & Jewellery
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
PG: Any Postgraduate
- Upgrade personal and company image to stimulate maximum customer appeal.
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.
- Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.
Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to VM guidelines.
- Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.
- Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.
Skills Required:
- Expertise in Customer relation
- Good Communication Skill
Role: Customer Success, Service & Operations - Other
Industry Type: Gems & Jewellery
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
PG: Any Postgraduate
💡 Quick Summary
Seeking a career-building opportunity? The Executive | Guest Relations position is now open for candidates interested in the Fresher Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
