• Monitors all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Leads, hires, and trains hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Oversees the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Documents areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Ensures all cleaning equipment is in proper working condition and make arrangements for repairs as needed QUALIFICATIONS
• Has a sharp eye for detail leading to excellence.
• Previous management experience in housekeeping operations of luxury hotel scale.
• Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.
• Effective management, leadership, organizational and communication skills.
• A strong understanding of operational controls, budgeting, forecasting, and scheduling