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Executive Housekeeper at Embassy Suites Houston Downtown Houston, TX

Location: Houston, Texas

Category: Housekeeping Jobs

Job highlights

Identified by Google from the original job post

Qualifications

Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role

Be an active participant in contributing to a successful safety culture in the facility

Must be at least 18 years of age

Ability and willingness to work non-traditional shift and hour

Benefits

$18.60 - $23.30

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

Weekly Pay

Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)

Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire

Paid sick time in accordance with applicable state law

You will receive up to + holidays per year, depending on the month of hire

Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met)

Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged +.6% of total eligible compensation

Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position

Long-term Career Opportunities:Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters

Tuition Reimbursement Program

Employee Recognition Program

Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!

Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Adoption cost reimbursement

Identity theft protection

Benefits are provided in compliance with applicable plans and policies

Responsibilities

Working days and shifts

Saturday to Wednesday, 10:00 PM to 6:30 AM (working days and hours are subject to change)

Clean bag good aisles

Empty cardboard in the warehouse

Making bales

Sweep and Vacuum trash in assigned aisles

Pick up broken pallets, cardboard, and trash

Remove damaged products and take to the damage area

Maintain and clean stairwells

During inclement weather, maintain sidewalks by shoveling snow, putting out ice melt, etc

Cleaning bathrooms, office area, breakroom, etc

Emptying trash cans

Ordering supplies for housekeeping

Sanitizing door handles, handrails, phones, etc

Cleaning windows

Maintain a safe work environment at all times

Job description

Compensation Details:

$18.60 - $23.30

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Weekly Pay

• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to + holidays per year, depending on the month of hire.

• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.

• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged +.6% of total eligible compensation

• Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position

• Long-term Career Opportunities:Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters.Our company is growing, and we would love to have you grow with us!

• Tuition Reimbursement Program

• Employee Recognition Program

• Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!

• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.

• Adoption cost reimbursement

• Identity theft protection

• Benefits are provided in compliance with applicable plans and policies.

Job Description:

Seasonal Housekeeping

Working days and shifts

Saturday to Wednesday, 10:00 PM to 6:30 AM (working days and hours are subject to change)

This position is a seasonal role with an expected duration of 1 to 3 months. At the end of the role a candidate will have an opportunity to apply and interview for any open position we have available at the time.

What You'll Do

• Clean bag good aisles

• Empty cardboard in the warehouse

• Making bales

• Sweep and Vacuum trash in assigned aisles

• Pick up broken pallets, cardboard, and trash

• Remove damaged products and take to the damage area

• Maintain and clean stairwells.

• During inclement weather, maintain sidewalks by shoveling snow, putting out ice melt, etc.

• Cleaning bathrooms, office area, breakroom, etc.

• Emptying trash cans

• Ordering supplies for housekeeping

• Sanitizing door handles, handrails, phones, etc.

• Cleaning windows

• Maintain a safe work environment at all times

Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.

What you need to succeed:

• Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.

• Be an active participant in contributing to a successful safety culture in the facility.

• High School Diploma or GED equivalent preferred

• Must be at least 18 years of age

• Ability and willingness to work non-traditional shift and hour

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, *** (including ****** harassment), gender identity, national origin, age, marital status, disability and military or veteran status, ****** orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

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Embassy Suites Houston Downtown

Executive Housekeeper at Embassy Suites Houston Downtown Houston, TX

Embassy Suites Houston Downtown • Houston, TX, United States • via AEC Living

16 hours ago

Full–time

No Degree Mentioned

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Job highlights

Identified by Google from the original job post

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge, skill, and/or ability required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Five years related experience managing Housekeeping supervisors and staff

Previous experience in a Housekeeping management role, with a successful track record of managing a team

A passion for delivering exceptional levels of guest service

Strong organizational and analytical skills, attention to details, and strong communication skills

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills

To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Responsibilities

A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards

To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation

Ensure prompt and courteous service to guests, and to ensure guest satisfaction

Other duties may be assigned

Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures

Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas

Maintain inventory of guest rooms and housekeeping supplies including all month end inventories

Maintain lost and found log

Purchase all basic cleaning supplies, linen, and equipment

Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)

Ensure property operation meets internal audit standards

Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment

Attends, as well as schedules and conducts departmental meetings

Perform in the capacity of any position supervised to include cross training

Reports all unsafe conditions immediately; Keep work area neat and organized

Must maintain a good working relationship with other departments, team members and guests

Any other tasks assigned by General Manager

This job supervises all Housekeeping personnel

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information

Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Personal Appearance - Dresses appropriately for position; keeps self well groomed

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit

The employee must occasionally lift pull/push and/or move up to 30 pounds

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job description

Executive Housekeeper job at Embassy Suites Houston Downtown. Houston, TX. Job Description

Job Description

Job Title: Housekeeping Manager

Department: Housekeeping

Supervisor: Assistant General Manager and General Manager

Summary

A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure guest satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures.

Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas.

Maintain inventory of guest rooms and housekeeping supplies including all month end inventories. Maintain lost and found log.

Purchase all basic cleaning supplies, linen, and equipment.

Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)

Ensure property operation meets internal audit standards.

Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment.

Attends, as well as schedules and conducts departmental meetings.

Perform in the capacity of any position supervised to include cross training.

Reports all unsafe conditions immediately; Keep work area neat and organized.

Must maintain a good working relationship with other departments, team members and guests.

Any other tasks assigned by General Manager

Supervisory Responsibilities

This job supervises all Housekeeping personnel.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Five years related experience managing Housekeeping supervisors and staff.

Previous experience in a Housekeeping management role, with a successful track record of managing a team. A passion for delivering exceptional levels of guest service

Strong organizational and analytical skills, attention to details, and strong communication skills

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Bi-lingual or multi-lingual preferred.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 30 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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