Description
The Executive Housekeeper/Director of Housekeeping is the Head of Department and manages the Housekeeping operations. He/She is committed to providing the highest levels of comfort and hospitality to guests, which leads to achieving maximum guest satisfaction and organisational profitability.
The Executive Housekeeper/Director of Housekeeping creates standard operating procedures for operations, keeping in line with the hotel’s service standards. The Executive Housekeeper/Director of Housekeeping handles budgeting and control on expenses. He/She also needs to oversee inventory checks.
The Executive Housekeeper/Director of Housekeeping handles all staff matters, including hiring and training. He/She resolves issues and directs teams to meet the hotel’s standards. He/She also shows a high level of organisational awareness and leadership skills. He/She often works and consults with other departments/sections within the hotel.
The executive housekeeper reports to the Managing Director or Directors. He/she is responsible for the overall cleanliness and aesthetic upkeep of the hotel. His/her duties are: -
1. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.
2. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
3. Prepare duty rosters and supervise the discipline and conduct of her staff.
4. Ensure proper communication within the department by conducting regular meeting with the staff.
5. Recruit new employees and train them for the housekeeping jobs.
6. Counsel and motivate employees on various duties.
7. Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use.
8. Search and test new techniques and products in the market.
9. Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel.
10. Evaluate employee performance for promotions and transfers.
11. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials.
12. Check the reports, files, registers maintained in the department.
13. Provide budget to the management and control of budgets
Job Type: Full-time
Salary: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Food provided
Provident Fund
Schedule:
Flexible shift
Rotational shift
Supplemental pay types:
Performance bonus
Yearly bonus
COVID-19 considerations:
yes
Ability to commute/relocate:
HOPE COLLEGE, Coimbatore - 641004, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Secondary(10th Pass) (Required)