Job Description
Hidden Ridge Resort is seeking an experienced Executive Housekeeper to lead our Housekeeping department. Reporting to the General Manager, this role is ideal for a hands-on leader who takes pride in high standards, team development, and operational excellence.
As an employee-owned company, we value accountability, collaboration, and caring leadership. This role plays a key part in shaping both our guest experience and our workplace culture.
What You’ll Do
Lead, coach, and develop the Housekeeping leadership and supervisor team
Foster a positive, respectful, and high-morale workplace through recognition, support, and clear expectations
Support a young and evolving workforce with an empathetic, hands-on leadership style
Operational Excellence
Oversee all daily housekeeping operations for guestrooms and public spaces
Ensure company room standards are consistently implemented and audited
Plan, organize, and track deep-cleaning projects and preventative maintenance initiatives
Monitor and respond to guest feedback, ensuring timely follow-up and resolution
Control labour, supplies, and expenses to meet or exceed budget targets
Maintain a safe and healthy work environment at all times
Manage and update departmental health & safety programs, including WCB and WHMIS
Ensure all training documentation is current and complete
What You Bring
Previous housekeeping experience, ideally in a supervisory or management role
Strong leadership and communication skills, both verbal and written
A proactive, detail-oriented approach with strong organizational skills
The ability to motivate teams in a fast-paced, high-quality environment
A genuine passion for guest service and team development
Why Join Hidden Ridge Resort?
This is a leadership role with real influence on operations and culture
Supportive, collaborative leadership team
Opportunity to grow within a stable, employee-owned organization
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy:
Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
Opportunity to invest in our Employee Share Ownership Program.
Food and beverage discounts at all BLC restaurants and cafes.
Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Participation in Leadership Days for ongoing professional development.
Experience our hotels firsthand through our Complimentary Hotel Stays Program.
A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at [email protected] or 403-XXXXXX.
Please note: Only candidates selected for further consideration will be contacted.
As an employee-owned company, we value accountability, collaboration, and caring leadership. This role plays a key part in shaping both our guest experience and our workplace culture.
What You’ll Do
Lead, coach, and develop the Housekeeping leadership and supervisor team
Foster a positive, respectful, and high-morale workplace through recognition, support, and clear expectations
Support a young and evolving workforce with an empathetic, hands-on leadership style
Operational Excellence
Oversee all daily housekeeping operations for guestrooms and public spaces
Ensure company room standards are consistently implemented and audited
Plan, organize, and track deep-cleaning projects and preventative maintenance initiatives
Monitor and respond to guest feedback, ensuring timely follow-up and resolution
Control labour, supplies, and expenses to meet or exceed budget targets
Maintain a safe and healthy work environment at all times
Manage and update departmental health & safety programs, including WCB and WHMIS
Ensure all training documentation is current and complete
What You Bring
Previous housekeeping experience, ideally in a supervisory or management role
Strong leadership and communication skills, both verbal and written
A proactive, detail-oriented approach with strong organizational skills
The ability to motivate teams in a fast-paced, high-quality environment
A genuine passion for guest service and team development
Why Join Hidden Ridge Resort?
This is a leadership role with real influence on operations and culture
Supportive, collaborative leadership team
Opportunity to grow within a stable, employee-owned organization
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy:
Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
Opportunity to invest in our Employee Share Ownership Program.
Food and beverage discounts at all BLC restaurants and cafes.
Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Participation in Leadership Days for ongoing professional development.
Experience our hotels firsthand through our Complimentary Hotel Stays Program.
A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at [email protected] or 403-XXXXXX.
Please note: Only candidates selected for further consideration will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The Executive Housekeeper - Hidden Ridge Resort position is now open for candidates interested in the Housekeeping Jobs sector. This role in Banff offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
