Job Description
• Supervise and coordinate the activities of the team to ensure smooth and efficient operation of the Housekeeping Department.
• Conduct periodic walk-through of the hotel. Tour public areas and grounds to ensure the appearance of such areas reflect highly on the hotel, brand, and company.
• Lead, develop, motivate and empower employees to deliver operational best practices.
• Accountable for managing the annual budget, capital expenditure projects, staffing and adhering to Soho House guidelines.
• Consistently come up with product and service improvements as well as ways to generate new business.
• Plan, organize and direct the team members to ensure the highest degree of guest satisfaction.
• Establish and maintain accurate inventory records.
• Assure that equipment is properly maintained and meets health and safety requirements.
• Report, order and replace damaged items or inventory that is not sufficient.
• Conduct, capture and track daily room and public area inspections.
• Recruit, schedule and train all new housekeeping team members.
• Expert in Housekeeping and excellent knowledge of all departments internally.
• Take action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property.
• Respond swiftly and effectively in any hotel emergency of safety situations.
• Ensure proper handling of guests. Protect their privacy and confidentiality.
• To ensure the Company culture is visible in all aspects of the business.
• Ensure that company reporting systems are adhered to.
• Comply with all Company policies, standards and local laws
💡 Quick Summary
Seeking a career-building opportunity? The Executive Housekeeper position is now open for candidates interested in the Housekeeping Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
