Job Description
Opportunity within a company with a solid track record of performance - A role that offers a breadth of learning opportunities We are hiring for Domestic as well as International process BPO. The Job Key responsibilities areas: - Developing and managing a portfolio of Key Accounts. - Achieving monthly sales targets by identifying and developing new customers. - Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet. - Coordinating pre-sales and post-sales follow up. - Achieving and exceeding weekly and monthly KPIs. - Building strong and collaborative relationships with other internal stakeholders. - Monitoring market trends and providing regular competitor feedback. - Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness. - Supporting the sales team key planning and operations tasks to support the overall objective of the business. - Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness. - Providing pricing and contract support by providing the sales team with high-quality and competitive proposals. - Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts. - Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency. - Delivering effective sales skills trainings to the sales teams. - Coaching sales teams and helping them in applying training content to real life situations. Ideal Candidate : Key Competencies : - You have at least 1 year experience within a Telesales, Sales (B2C) or Sales Operations / Support role, ideally within the Professional Services industry. - Experience within Sales Training would be a strong advantage. - Experience covering Real Estate and Financial Services is strong plus. - You possess excellent interpersonal as well as written and verbal communication skills. - You are a strong team player who can manage multiple stakeholders - You are adaptable and thrive in changing environments - You pay strong attention to detail and deliver work that is of a high standard
💡 Quick Summary
Seeking a career-building opportunity? The Executive | Sales | Professional Services|BPO |0|1 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.