Call Handling Skills Skills: Opening, Closing, Bridging, Negotiation.

Travel/Transport experience

S.NO.

Competency Factor

1

Leadership

Role Modeling, Team Building, Inspiration to subordinates, responsibility for outcomes, deals with multipleissues,innovativethinker,anddisplaysconfidence.

2

Initiative, Judgment, Drive And Innovation

The ability & Interest to suggest and develop new ideas, Enthusiastic to overcomehurdles,.

3

Analytical, Decision Making And Convincing Ability

Strategic Vision, Adaptability, Business understanding, Logical thinking, evaluating and gathering information scientifically,abilitytopersuadeandconvince Internal and External customers using reasoning and logic.

4

Management Style

Motivator, Consultive approach, delegating tasks without losing accountability.