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Acton ACT
50 km
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jobs in Acton ACT
100+ jobs - since yesterday
Building Services Officer - Ainslie School | Part-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Time and Attendance Information Officer | Full-time Temporary with a Possibility of Permanency
Digital Canberra
Canberra ACT
Administrative Services Officer | Full-time Permanent
City and Environment
Canberra ACT
Community Health Officer - BreastScreen ACT | Part-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Visited 11 hours ago
Communications and Content Design Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
Project Officer | Full-time Temporary
City and Environment
Canberra ACT
Sport Program Coordinator | Full-time Temporary
Chief Minister, Treasury and Economic Development
Canberra ACT
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
Visited 1 day ago
Executive Officer - ACT Emergency Services Agency | Temporary
Justice and Community Safety
Canberra ACT
Strategy and Policy Officer | Full-time Temporary with a Possibility of Permanency
Worksafe ACT
Canberra ACT
Customer Service/Recruitment Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
Expression of interest_Penetration Tester
Fujitsu
Canberra ACT
Executive Teacher Learning Design and Certification | Full-time Permanent
Education
Canberra ACT
Administration Officer - Research Operations and Clinical Trials | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Resident Medical Officer | Full-time Temporary
Canberra Health Services
Canberra ACT
Salary packaging
Visa sponsorship
Dental Assistants - Rehabilitation, Aged and Community Services | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Casual Building Services Officer (BSO) | Full-Time and Part-Time Casual
Education
Canberra ACT
Research Governance Officer and Data Analyst | Full-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Team Supervisor - Specimen Reception | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Assistant Director, Ministerial, Assembly and Cabinet | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Primary School Teacher: Italian/English Bilingual | Part-time Temporary
Education
Canberra ACT
Visa sponsorship
Assistant Store Manager Canberra Centre
Pandora Jewelry
Canberra ACT
Health insurance
Employee discount
Employee assistance program
Allied Health Assistant | Full-time Permanent
Justice and Community Safety
Canberra ACT
Concierge Office Manager and Administrative Support Officer | Full-time Temporary
Infrastructure Canberra
Canberra ACT
Associate Dispenser | OPSM | C | ACT | Gungahlin
Often responds within 1 day
OPSM
Gungahlin ACT
People also searched:
Employers: Post a Job
Tesla
What to Expect
The Tesla Team is committed to delivering an exceptional customer experience throughout the sales and delivery journey. The Customer Experience Specialist is responsible for exciting, educating, and engaging customers both before and during their Tesla delivery. This position offers a great opportunity to influence the Tesla customer experience significantly and plays a crucial role in the company's rapidly growing sales operations.
What You'll Do
Welcome customers to the Tesla family by ensuring that their delivery day is a delightful experience.
Educate customers about the basic features and functions of their vehicles.
Assist the Store Leader with delivery operations to ensure an exceptional customer experience.
Coordinate vehicle staging and host delivery appointments, including new owner orientations tailored to the individual customer's needs and comfort level.
Demonstrate mastery of all Tesla products and services, along with local incentives for EV owners.
Stay informed about industry trends and best practices.
Collaborate with the vehicle readiness team to conduct final inspections for quality before vehicle delivery.
Provide constructive feedback to program management and other stakeholders to enhance departmental efficiency and promote improvements across the company.
Coordinate with internal and external teams to seamlessly coordinate various aspects of delivery day, (such as Sales, Service, and Remarketing Teams).
Leverage a customer-centric skillset to understand and address their concerns with professionalism and empathy.
Identify and overcome objections and obstacles, including charging and customer education.
Ensure the final receipt of delivery is coordinated in line with accounting's revenue recognition standards.
Where applicable, ensure that all local documents are accurately completed and signed according to government standards and revenue recognition requirements.
Proactively and consistently update our CRM systems to ensure accurate and timely delivery information is available to management.
Contribute ideas to enhance the Tesla delivery experience and improve back-end processes and procedures.
Assist regional delivery customers through phone and digital channels to provide a supportive, customer-centric remote delivery experience.
Support with additional retail related tasks as needed, including but not limited to test drives, events, and other retail activities.
Uphold a professional appearance at all times.
What You'll Bring
.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 24 hours
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
100+ jobs - since yesterday
Building Services Officer - Ainslie School | Part-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Time and Attendance Information Officer | Full-time Temporary with a Possibility of Permanency
Digital Canberra
Canberra ACT
Administrative Services Officer | Full-time Permanent
City and Environment
Canberra ACT
Community Health Officer - BreastScreen ACT | Part-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Visited 11 hours ago
Communications and Content Design Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
Project Officer | Full-time Temporary
City and Environment
Canberra ACT
Sport Program Coordinator | Full-time Temporary
Chief Minister, Treasury and Economic Development
Canberra ACT
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
Visited 1 day ago
Executive Officer - ACT Emergency Services Agency | Temporary
Justice and Community Safety
Canberra ACT
Strategy and Policy Officer | Full-time Temporary with a Possibility of Permanency
Worksafe ACT
Canberra ACT
Customer Service/Recruitment Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
Expression of interest_Penetration Tester
Fujitsu
Canberra ACT
Executive Teacher Learning Design and Certification | Full-time Permanent
Education
Canberra ACT
Administration Officer - Research Operations and Clinical Trials | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Resident Medical Officer | Full-time Temporary
Canberra Health Services
Canberra ACT
Salary packaging
Visa sponsorship
Dental Assistants - Rehabilitation, Aged and Community Services | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Casual Building Services Officer (BSO) | Full-Time and Part-Time Casual
Education
Canberra ACT
Research Governance Officer and Data Analyst | Full-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Team Supervisor - Specimen Reception | Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Assistant Director, Ministerial, Assembly and Cabinet | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Primary School Teacher: Italian/English Bilingual | Part-time Temporary
Education
Canberra ACT
Visa sponsorship
Assistant Store Manager Canberra Centre
Pandora Jewelry
Canberra ACT
Health insurance
Employee discount
Employee assistance program
Allied Health Assistant | Full-time Permanent
Justice and Community Safety
Canberra ACT
Concierge Office Manager and Administrative Support Officer | Full-time Temporary
Infrastructure Canberra
Canberra ACT
Associate Dispenser | OPSM | C | ACT | Gungahlin
Often responds within 1 day
OPSM
Gungahlin ACT
People also searched:
Employers: Post a Job
Tesla
What to Expect
The Tesla Team is committed to delivering an exceptional customer experience throughout the sales and delivery journey. The Customer Experience Specialist is responsible for exciting, educating, and engaging customers both before and during their Tesla delivery. This position offers a great opportunity to influence the Tesla customer experience significantly and plays a crucial role in the company's rapidly growing sales operations.
What You'll Do
Welcome customers to the Tesla family by ensuring that their delivery day is a delightful experience.
Educate customers about the basic features and functions of their vehicles.
Assist the Store Leader with delivery operations to ensure an exceptional customer experience.
Coordinate vehicle staging and host delivery appointments, including new owner orientations tailored to the individual customer's needs and comfort level.
Demonstrate mastery of all Tesla products and services, along with local incentives for EV owners.
Stay informed about industry trends and best practices.
Collaborate with the vehicle readiness team to conduct final inspections for quality before vehicle delivery.
Provide constructive feedback to program management and other stakeholders to enhance departmental efficiency and promote improvements across the company.
Coordinate with internal and external teams to seamlessly coordinate various aspects of delivery day, (such as Sales, Service, and Remarketing Teams).
Leverage a customer-centric skillset to understand and address their concerns with professionalism and empathy.
Identify and overcome objections and obstacles, including charging and customer education.
Ensure the final receipt of delivery is coordinated in line with accounting's revenue recognition standards.
Where applicable, ensure that all local documents are accurately completed and signed according to government standards and revenue recognition requirements.
Proactively and consistently update our CRM systems to ensure accurate and timely delivery information is available to management.
Contribute ideas to enhance the Tesla delivery experience and improve back-end processes and procedures.
Assist regional delivery customers through phone and digital channels to provide a supportive, customer-centric remote delivery experience.
Support with additional retail related tasks as needed, including but not limited to test drives, events, and other retail activities.
Uphold a professional appearance at all times.
What You'll Bring
.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
💡 Quick Summary
Seeking a career-building opportunity? The Experience Customer Specialist, Canberra position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.