Description
We are seeking world-class talent! Are you looking to provide excellent customer service in our brand new, state-of-the-art dental office? We are seeking an experience administrative staff for our front office. Future potential to advance to a leadership or managerial position. Required 3+ years experience working in a dental office.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle patient inquiries, provide information, and address concerns or complaints
- Coordinate with other healthcare providers to ensure smooth patient flow
Skills:
- 3+ years of experience working in a dental office setting preferred
- Proficiency in using phone systems and handling multiple phone lines
- Strong organizational skills with the ability to prioritize tasks effectively
- Knowledge of front desk procedures and customer service principles
- Familiarity with electronic medical records (EMR) systems such as Epic or Dentrix
- Excellent communication skills, both verbal and written
- Ability to maintain confidentiality of patient information
- Attention to detail and accuracy in data entry and record keeping
This is an excellent opportunity for someone with dental office experience to join our team. If you have the necessary skills and are looking for a rewarding position in a fast-paced environment, we encourage you to apply. Successful candidates will be contacted.
Job Types: Full-time, Part-time, Permanent
Pay: $22.00-$35.00 per hour
Expected hours: 40 per week
Additional pay:
• Overtime pay
Benefits:
• Flexible schedule
• On-site parking
Flexible language requirement:
• French not required
Schedule:
• Monday to Friday
• Weekends as needed
Experience:
• Dental receptionist: 2 years (required)
Work Location: In person