Expert Customer Support Satisfaction Integration

💰 ₹50,400 - ₹80,640 (Est.) 📍 Bengaluru 🕐 5 days ago

Job Description

Organization and Mission

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.

Job Purpose and Scope

You will be responsible for designing and implementing integrations between SAP S/4 HANA and customer facing platforms. You will collaborate with business users, project managers, and technical teams to identify integration requirements and develop solutions that ensure seamless data flow and consistent data quality across multiple systems.

Main responsibilities of the role include:
• Design and implement integration solutions that support Customer Support and I2P business processes and data flows between SAP S/4 HANA and other Customer Support and I2P landscape systems (web based)
• Analyze and troubleshoot integration issues to ensure data consistency and reliability, ensuring functional and performance requirements are met.
• Collaborate with business users, project managers, and technical teams to identify integration requirements and develop solutions
• Communicate effectively with stakeholders to ensure that integration solutions meet their needs and expectations
• Ensure that integration solutions adhere to established security and data privacy policies

,

Required Qualifications
• Bachelors degree in Computer Science, Information Systems or related field
• SAP HANA certified
• 3+ years of experience in SAP S/4HANA integration design and implementation
• Knowledgeable on web architecture and infrastructure topics (AWS / Oracle / Java /UIaaS / API)
• Strong understanding of integration technologies such as SAP PI/PO, SAP Cloud Platform Integration, and API Management
• Hands-on experience with integration tools and technologies such as IDocs, BAPIs, RFCs, WS
• Strong knowledge of SAP modules such as FI/CO, MM, SD, PP, QM, and WM
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills in English
• Ability to work independently and as part of a team

💡 Quick Summary

Seeking a career-building opportunity? The Expert Customer Support Satisfaction Integration position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

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Job Details

Company Name: Schneider Electric

Frequently Asked Questions

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The expected salary for Expert Customer Support Satisfaction Integration in Bengaluru is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Expert Customer Support Satisfaction Integration is an on-site position based in Bengaluru. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Expert Customer Support Satisfaction Integration. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
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