Job Description
Full Job Description
Job Description: Eyewear Consultant
Job Description
Unique Job Role Eyewear Consultant Function Sales Reporting to Store Manager
Job Details
To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction
External Interfaces Internal Interfaces
Customers Regional teams
Optometrist
VM team
Merchandising team
Support teams
Job Requirements
Education HSC/Graduate
Relevant Experience 0- 4 years in Eyewear Category
Behavioural Skills Customer Centricity
Delivers Results
Nurtures Relationships
Passionate about our Categories & Products
Knowledge Sales/ retail experience
Process Contributions
Process Contribution Process Outcome Performance Measure
Sales: Product Sales
1. Receive and engage with the customer to understand the Store operating Increase in customer customer’s requirement policy satisfaction score
2. Introduce the various product offering to the customers and Increase in revenue facilitate customer buying decision
3. Prepare the estimate of the products selected and completing the sales transaction
4. Achieve category wise sales target for the allocated section
5. Assist the customer in a sales return or repair work
Sales: Retail Operations: Store Management
1. Adhere to the standard operating procedures in the store Store Adherence to policies
2. Adhere to cost savings practices undertaken in the store management
3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
4. Ensure proper and attractive display of the products at the appropriate counter
5. Transfer the stock to the locker at the close of the day
6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
7. Monitor the dead stock and liaison with the store manager to minimise the same
8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall
Job Description Directory Private and Confidential Page 1
+. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
Sales: Retail Operations: Feedback management
1. Collate and relay customer feedback to the corporate teams like the Feedback Increase in customer merchandising, retail operations etc. to improve customer mechanism satisfaction score satisfaction and store ratings
Retail operations: Field sales operations management: Customer complaint resolution
1. Manage customer queries and complaints as per the company Complaint Customer satisfaction guidelines resolution policy scores
Job Description Directory Private and Confidential Page 2
Job Type: Full-time
Salary: ₹23,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Required)
Job Description: Eyewear Consultant
Job Description
Unique Job Role Eyewear Consultant Function Sales Reporting to Store Manager
Job Details
To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction
External Interfaces Internal Interfaces
Customers Regional teams
Optometrist
VM team
Merchandising team
Support teams
Job Requirements
Education HSC/Graduate
Relevant Experience 0- 4 years in Eyewear Category
Behavioural Skills Customer Centricity
Delivers Results
Nurtures Relationships
Passionate about our Categories & Products
Knowledge Sales/ retail experience
Process Contributions
Process Contribution Process Outcome Performance Measure
Sales: Product Sales
1. Receive and engage with the customer to understand the Store operating Increase in customer customer’s requirement policy satisfaction score
2. Introduce the various product offering to the customers and Increase in revenue facilitate customer buying decision
3. Prepare the estimate of the products selected and completing the sales transaction
4. Achieve category wise sales target for the allocated section
5. Assist the customer in a sales return or repair work
Sales: Retail Operations: Store Management
1. Adhere to the standard operating procedures in the store Store Adherence to policies
2. Adhere to cost savings practices undertaken in the store management
3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
4. Ensure proper and attractive display of the products at the appropriate counter
5. Transfer the stock to the locker at the close of the day
6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
7. Monitor the dead stock and liaison with the store manager to minimise the same
8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall
Job Description Directory Private and Confidential Page 1
+. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
Sales: Retail Operations: Feedback management
1. Collate and relay customer feedback to the corporate teams like the Feedback Increase in customer merchandising, retail operations etc. to improve customer mechanism satisfaction score satisfaction and store ratings
Retail operations: Field sales operations management: Customer complaint resolution
1. Manage customer queries and complaints as per the company Complaint Customer satisfaction guidelines resolution policy scores
Job Description Directory Private and Confidential Page 2
Job Type: Full-time
Salary: ₹23,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Eyewear Consultant position is now open for candidates interested in the Counter Sales Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
