Job Description
Crossroads Counseling & Training Services
Fairbanks, Alaska
$16.80–$17.80 per hour DOE
Full-Time | Monday–Friday | 8-Hour Shifts
Join Our Team!
Crossroads Counseling & Training Services is seeking a dependable, compassionate, and versatile Facilities & Client Support Assistant to support both facility operations and client services within our organization.
This unique dual-role position helps maintain a clean, safe, and welcoming environment while also providing supportive assistance to individuals with intellectual and developmental disabilities (IDD). The ideal candidate is service-oriented, flexible, organized, and enjoys being part of a collaborative team that makes a meaningful impact in the community.
What You’ll Do
Facility & Custodial Support
Perform routine custodial duties including sweeping, mopping, vacuuming, sanitizing, and trash removal
Clean and sanitize bathrooms, breakrooms, and common areas
Restock supplies and maintain inventory of cleaning materials
Prepare and tidy facility spaces for daily operations and meetings
Assist with furniture and appliance setup or rearrangement
Report maintenance or repair issues requiring professional service
Secure the facility by locking doors and turning off lights
Client & Program Support
Provide supportive supervision and engagement for individuals with IDD
Transport clients safely to appointments and activities
Assist with reception desk coverage, visitor greeting, and phone support as needed
Pick up and deliver agency supplies, materials, and equipment
Maintain accurate documentation related to transportation and service activities
Communicate professionally and respectfully with clients, staff, and community partners
What We’re Looking For
Ability to work effectively with individuals who have intellectual and behavioral differences
Strong communication, organization, and time management skills
Ability to work independently while also functioning as part of a team
Good judgment, reliability, and attention to detail
Comfortable using smartphones, tablets, computers, and basic software applications (training provided)
Ability to follow written and verbal instructions
Ability to perform physical tasks throughout the workday
Flexibility to occasionally work evenings or weekends when needed
Minimum Qualifications
High school diploma or GED
At least 6 months of custodial, janitorial, maintenance, or related experience
Fluent in speaking, reading, and writing English
Valid driver’s license and clean driving record
Reliable vehicle with current auto insurance
Ability to pass an Alaska Background Check Unit criminal history check
Current TB test (may be completed upon hire)
CPR/First Aid certification preferred (training available)
Working Conditions
Indoor and occasional outdoor work in varying weather conditions
Moderate noise level
Assisted living and human services environment
Frequent standing, walking, bending, lifting, carrying, and movement throughout the day
Must be able to lift and/or move up to 35 pounds
Why Work With Us?
At Crossroads Counseling & Training Services, you’ll be part of a team dedicated to supporting individuals with dignity, kindness, professionalism, safety, purposefulness, and connectedness. We value employees who are compassionate, dependable, and committed to making a positive difference every day.
Equal Opportunity Employer
Crossroads Counseling & Training Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Pay: $16.80 - $17.80 per hour
Benefits:
Dental insurance
Flexible schedule
Life insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Do you have reliable transportation?
Are you willing to undergo a background check, in accordance with local law/regulations?
Education:
High school or equivalent (Required)
Experience:
Caregiving: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
Fairbanks, Alaska
$16.80–$17.80 per hour DOE
Full-Time | Monday–Friday | 8-Hour Shifts
Join Our Team!
Crossroads Counseling & Training Services is seeking a dependable, compassionate, and versatile Facilities & Client Support Assistant to support both facility operations and client services within our organization.
This unique dual-role position helps maintain a clean, safe, and welcoming environment while also providing supportive assistance to individuals with intellectual and developmental disabilities (IDD). The ideal candidate is service-oriented, flexible, organized, and enjoys being part of a collaborative team that makes a meaningful impact in the community.
What You’ll Do
Facility & Custodial Support
Perform routine custodial duties including sweeping, mopping, vacuuming, sanitizing, and trash removal
Clean and sanitize bathrooms, breakrooms, and common areas
Restock supplies and maintain inventory of cleaning materials
Prepare and tidy facility spaces for daily operations and meetings
Assist with furniture and appliance setup or rearrangement
Report maintenance or repair issues requiring professional service
Secure the facility by locking doors and turning off lights
Client & Program Support
Provide supportive supervision and engagement for individuals with IDD
Transport clients safely to appointments and activities
Assist with reception desk coverage, visitor greeting, and phone support as needed
Pick up and deliver agency supplies, materials, and equipment
Maintain accurate documentation related to transportation and service activities
Communicate professionally and respectfully with clients, staff, and community partners
What We’re Looking For
Ability to work effectively with individuals who have intellectual and behavioral differences
Strong communication, organization, and time management skills
Ability to work independently while also functioning as part of a team
Good judgment, reliability, and attention to detail
Comfortable using smartphones, tablets, computers, and basic software applications (training provided)
Ability to follow written and verbal instructions
Ability to perform physical tasks throughout the workday
Flexibility to occasionally work evenings or weekends when needed
Minimum Qualifications
High school diploma or GED
At least 6 months of custodial, janitorial, maintenance, or related experience
Fluent in speaking, reading, and writing English
Valid driver’s license and clean driving record
Reliable vehicle with current auto insurance
Ability to pass an Alaska Background Check Unit criminal history check
Current TB test (may be completed upon hire)
CPR/First Aid certification preferred (training available)
Working Conditions
Indoor and occasional outdoor work in varying weather conditions
Moderate noise level
Assisted living and human services environment
Frequent standing, walking, bending, lifting, carrying, and movement throughout the day
Must be able to lift and/or move up to 35 pounds
Why Work With Us?
At Crossroads Counseling & Training Services, you’ll be part of a team dedicated to supporting individuals with dignity, kindness, professionalism, safety, purposefulness, and connectedness. We value employees who are compassionate, dependable, and committed to making a positive difference every day.
Equal Opportunity Employer
Crossroads Counseling & Training Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Pay: $16.80 - $17.80 per hour
Benefits:
Dental insurance
Flexible schedule
Life insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Do you have reliable transportation?
Are you willing to undergo a background check, in accordance with local law/regulations?
Education:
High school or equivalent (Required)
Experience:
Caregiving: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Facilities & Client Support Assistant position is now open for candidates interested in the Helper Jobs sector. This role in Fairbanks offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
