Job Description
Full job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
JLL is seeking an experienced Facilities Manager to join our Australia Post account team. This role offers an exciting opportunity to deliver superior facilities management services across a diverse property portfolio, ensuring operational excellence and exceptional client service delivery.
As Facilities Manager, you will be responsible for operating and maintaining the Australia Post portfolio, managing stakeholder relationships, and delivering facilities services that exceed expectations whilst maintaining compliance and minimising risk.
An overview of the role:
Proactively manage relationships with occupiers and clients to exceed service delivery expectations
Deliver customer and property services across a portfolio of buildings
Conduct regular building inspections and complete associated reports within governance timeframes
Ensure compliance with client contract requirements, facilities procedures, and all statutory regulations
Coordinate facilities works and liaise with vendors in conjunction with the JLL Projects & Development Services team
Monitor and manage Help Desk and service outputs to achieve or exceed KPIs and service level targets
Deliver facilities-related projects in line with agreed budgets and works plans
Maintain contracts for necessary supplies and services, understanding operational and technical site requirements
Ensure compliance with fire, health, and safety standards to maintain a safe environment
Contribute to continuous improvement initiatives and the efficient running of the portfolio
Sound like you? This is what we’re looking for:
3-7 years of proven experience in corporate real estate or facilities management
Tertiary qualifications in Property, Facilities, or Trade-related fields desirable (demonstrable experience will be well regarded)
Strong aptitude for interpreting and analysing numerical data with excellent attention to detail
Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook)
Knowledge of occupational health and safety requirements, critical facilities, and vendor management
Understanding of technical property aspects (CRAC, chillers, fire protection, mechanical & electrical systems, BMS) advantageous
Experience in front and back office processes with strong administration skills
Excellent customer service focus with strong interpersonal skills
Demonstrated experience with client reporting, continuous improvement initiatives, and managing activities using various systems
Current and valid Driver's Licence (travel to sites required)
Availability for 24-hour call out/contact as facilities management involves reactive and routine maintenance
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, ****** orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ497067
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
JLL is seeking an experienced Facilities Manager to join our Australia Post account team. This role offers an exciting opportunity to deliver superior facilities management services across a diverse property portfolio, ensuring operational excellence and exceptional client service delivery.
As Facilities Manager, you will be responsible for operating and maintaining the Australia Post portfolio, managing stakeholder relationships, and delivering facilities services that exceed expectations whilst maintaining compliance and minimising risk.
An overview of the role:
Proactively manage relationships with occupiers and clients to exceed service delivery expectations
Deliver customer and property services across a portfolio of buildings
Conduct regular building inspections and complete associated reports within governance timeframes
Ensure compliance with client contract requirements, facilities procedures, and all statutory regulations
Coordinate facilities works and liaise with vendors in conjunction with the JLL Projects & Development Services team
Monitor and manage Help Desk and service outputs to achieve or exceed KPIs and service level targets
Deliver facilities-related projects in line with agreed budgets and works plans
Maintain contracts for necessary supplies and services, understanding operational and technical site requirements
Ensure compliance with fire, health, and safety standards to maintain a safe environment
Contribute to continuous improvement initiatives and the efficient running of the portfolio
Sound like you? This is what we’re looking for:
3-7 years of proven experience in corporate real estate or facilities management
Tertiary qualifications in Property, Facilities, or Trade-related fields desirable (demonstrable experience will be well regarded)
Strong aptitude for interpreting and analysing numerical data with excellent attention to detail
Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook)
Knowledge of occupational health and safety requirements, critical facilities, and vendor management
Understanding of technical property aspects (CRAC, chillers, fire protection, mechanical & electrical systems, BMS) advantageous
Experience in front and back office processes with strong administration skills
Excellent customer service focus with strong interpersonal skills
Demonstrated experience with client reporting, continuous improvement initiatives, and managing activities using various systems
Current and valid Driver's Licence (travel to sites required)
Availability for 24-hour call out/contact as facilities management involves reactive and routine maintenance
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, ****** orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ497067
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
💡 Quick Summary
Seeking a career-building opportunity? The Facilities Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
