JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facility Executive
Work Dynamics

What this job involves:
Serving on the front & Back lines of facilities Management & Client service
Are you a people person who can make daily interactions such a breeze?
In this role, you’ll be responsible for one of the busiest roles in the office—the Facility Executive (Administration). Constantly on the go, you’ll give our Business unit a warm welcome, supporting facilities, and In other words, you will set the benchmark in giving our company a good first impression supporting facility team.

Throughout the day you will support general office admin/facilities duties, as agreed with line manager, in order to facilitate the efficient service delivery and team functioning. Identify and suggest improvements to administration processes and procedures.
Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes. Deal with complex queries relating to build relationships with internal/external clients, as appropriate, including resolution of service problems. Coach other team members, as appropriate, to achieve effective knowledge transfer and application. Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.
Coordinate the Plans / Manuals delivery process by electronic means, as necessary.
Maintain the Plans Database & Carrying out the Monitoring of Incoming Plans. Coordinate the project plans & documents archiving according to the define procedure. Manage the Mumbai TSO email system on daily basis and notify/advise the Line Manger and other surveyors promptly as necessary.

Being at the heart of the business
Maintaining and updating records and database are also part of your basic daily routine. These includes assisting co-ordinator/ managers with the implementation of new administrative processes and procedures within the team. Execute the role of coordinator for major projects and assist monitor the progress and update shared folders. Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines. Also these include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.