Job Description
Full job description
Additional InformationCasual basisStart date in May
Job Number2604XXXXXX
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000
SchedulePart Time
Located Remotely?N
Position Type Non-Management
F&B and Event Service Expert (Songbird & Hearth Lounge)
Beautiful location on the Elizabeth Quay waterfront
5 minutes walk from Elizabeth Quay station and close to public transport
Free Employee Duty Meals
Free breakfast cereal, coffee and tea throughout the day
Discounts on hotel rooms and food and beverage with Marriott Internationally
Discounts on retail venues around the location
Recognition and wellbeing programs
Training and Career Development opportunities within an international brand
Employee activities and celebrations throughout the year
About the Role
Use your customer service skills to provide guests with a personalized and memorable experience.
Duties
Take guests food and beverage orders, making recommendations and advising of menu options.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Record transactions using MICROS system.
Maintain cleanliness and condition of working area.
Respond to and try to fulfill any special banquet event arrangements requested by guest.
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Maintain cleanliness and condition of working area.
Skills & Experience
Responsible Service of ******* from Nationally Accredited Training provider (RSA)
I’m Alert Food Safety Certification (from City of Perth)
Experience working in customer service role preferable
Passion for customer service
Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional InformationCasual basisStart date in May
Job Number2604XXXXXX
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000
SchedulePart Time
Located Remotely?N
Position Type Non-Management
F&B and Event Service Expert (Songbird & Hearth Lounge)
Beautiful location on the Elizabeth Quay waterfront
5 minutes walk from Elizabeth Quay station and close to public transport
Free Employee Duty Meals
Free breakfast cereal, coffee and tea throughout the day
Discounts on hotel rooms and food and beverage with Marriott Internationally
Discounts on retail venues around the location
Recognition and wellbeing programs
Training and Career Development opportunities within an international brand
Employee activities and celebrations throughout the year
About the Role
Use your customer service skills to provide guests with a personalized and memorable experience.
Duties
Take guests food and beverage orders, making recommendations and advising of menu options.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Record transactions using MICROS system.
Maintain cleanliness and condition of working area.
Respond to and try to fulfill any special banquet event arrangements requested by guest.
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Maintain cleanliness and condition of working area.
Skills & Experience
Responsible Service of ******* from Nationally Accredited Training provider (RSA)
I’m Alert Food Safety Certification (from City of Perth)
Experience working in customer service role preferable
Passion for customer service
Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
💡 Quick Summary
Seeking a career-building opportunity? The F&B and Event Service Expert (Songbird & Hearth Lounge) position is now open for candidates interested in the Event Management Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.