Job Description
RESPONSIBILITIES:
• Answer telephone and relay telephone calls and messages.
• Provide on-call technical support to customers
• Understanding customer's needs and issues.
• Providing helpful solutions to customer's problems.
• Handle pressurize situation.
• Maintain work records and logs.
• Greet customers in a courteous, friendly, and professional manner.
• Maintain broad knowledge of company products and services.
• Troubleshooting of different devices.
• Investigate and respond to customer complaints.
REQUIREMENTS:
• Minimum of 1 year experience in customer service role.
• High school diploma
• Full-time Availability
• Proficient in English Language (Writing-Reading-Listening-Speaking).
• Excellent communication skills.
• Comfortable with night shifts / rotational shifts / work from office.
• Currently accepted Female applicants only
• candidates from across India are encouraged to apply .
Language: English, hindi, Tamil, Malayalam
Job Types: Full-time, Part-time
Pay: ₹30, ₹50,000.00 per month
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Preferred)
Work Location: In person
• Answer telephone and relay telephone calls and messages.
• Provide on-call technical support to customers
• Understanding customer's needs and issues.
• Providing helpful solutions to customer's problems.
• Handle pressurize situation.
• Maintain work records and logs.
• Greet customers in a courteous, friendly, and professional manner.
• Maintain broad knowledge of company products and services.
• Troubleshooting of different devices.
• Investigate and respond to customer complaints.
REQUIREMENTS:
• Minimum of 1 year experience in customer service role.
• High school diploma
• Full-time Availability
• Proficient in English Language (Writing-Reading-Listening-Speaking).
• Excellent communication skills.
• Comfortable with night shifts / rotational shifts / work from office.
• Currently accepted Female applicants only
• candidates from across India are encouraged to apply .
Language: English, hindi, Tamil, Malayalam
Job Types: Full-time, Part-time
Pay: ₹30, ₹50,000.00 per month
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Female-Call Center Representative position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.