Female-Call Center Representative

RESPONSIBILITIES:

Answer telephone and relay telephone calls and messages.

Provide on-call technical support to customers

Understanding customer's needs and issues.

Providing helpful solutions to customer's problems.

Handle pressurize situation.

Maintain work records and logs.

Greet customers in a courteous, friendly, and professional manner.

Maintain broad knowledge of company products and services.

Troubleshooting of different devices.

Investigate and respond to customer complaints.

REQUIREMENTS:

Minimum of 1 year experience in customer service role.

High school diploma

Full-time Availability

Proficient in English Language (Writing-Reading-Listening-Speaking).

Excellent communication skills.

Comfortable with night shifts / rotational shifts / work from office.

Currently accepted Female applicants only

Language: English, hindi, Tamil, Malayalam

Job Types: Full-time, Part-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

Monday to Friday

Night shift

Weekend availability

Supplemental Pay:

Performance bonus

Yearly bonus

Experience:

total work: 1 year (Preferred)

Language:

English (Required)

Shift availability:

Night Shift (Required)

Overnight Shift (Preferred)

Work Location: In person