Job Description
Key Skills Required:
- Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage
- Knowledge / understanding of online user behavior
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
- Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Good general knowledge as well as market knowledge of Real Estate sector in Gujarat
• Responsibilities:
- Acquire thorough knowledge of various products marketed by the company
- Open and maintain customer records by updating account information in the backend
- Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
- Resolve product or service problems by clarifying the customer's complaint / issues
- Prepares product or service reports by collecting and analysing customer information
- Contribute to team effort by accomplishing related results as required
- Manages the office and administration duties as per the Company policy
• Educational Qualifications and Interpersonal Skills:
- Graduation / Post Graduation in relevant field
- 1-2 years of relevant experience, fresher with excellent communication skills can also apply
- Creative thinker with the ability to understand and transform technical information and convey the same to the customers in an appropriate manner
- Ability to work effectively as part of a team as well as independently and with mínimal direct supervision
- Excellent planning, organizing and negotiating skills
- Effective time management and multi-tasking skills with an ability to work under tight deadlines
• Job Types: Full-time, Part-time, Fresher, Internship
• Salary: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
• Education:
- Higher Secondary(12th Pass) (preferred)
• Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
• Language:
- English (preferred)
- Hindi (preferred)
• Speak with the employer
+91
- Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage
- Knowledge / understanding of online user behavior
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
- Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Good general knowledge as well as market knowledge of Real Estate sector in Gujarat
• Responsibilities:
- Acquire thorough knowledge of various products marketed by the company
- Open and maintain customer records by updating account information in the backend
- Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
- Resolve product or service problems by clarifying the customer's complaint / issues
- Prepares product or service reports by collecting and analysing customer information
- Contribute to team effort by accomplishing related results as required
- Manages the office and administration duties as per the Company policy
• Educational Qualifications and Interpersonal Skills:
- Graduation / Post Graduation in relevant field
- 1-2 years of relevant experience, fresher with excellent communication skills can also apply
- Creative thinker with the ability to understand and transform technical information and convey the same to the customers in an appropriate manner
- Ability to work effectively as part of a team as well as independently and with mínimal direct supervision
- Excellent planning, organizing and negotiating skills
- Effective time management and multi-tasking skills with an ability to work under tight deadlines
• Job Types: Full-time, Part-time, Fresher, Internship
• Salary: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
• Education:
- Higher Secondary(12th Pass) (preferred)
• Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
• Language:
- English (preferred)
- Hindi (preferred)
• Speak with the employer
+91
💡 Quick Summary
Seeking a career-building opportunity? The Female Csr(Jaher-notice) position is now open for candidates interested in the Back Office Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
