Job Description
A front office receptionist in a Skin clinic serves as the initial point of contact for patients and plays a crucial role in ensuring the smooth functioning of the administrative side of the Dermatology & Cosmetology practice. Here's a comprehensive job description for a front office receptionist in a Skin clinic:
1. Patient Check-in and Check-out:
Greet patients as they arrive and assist with the check-in process.
Verify and update patient information, including contact details
Handle patient check-out, scheduling follow-up appointments, and processing payments.
2. Appointment Scheduling:
Manage the appointment schedule efficiently, coordinating with the dermatology team to ensure optimal use of time.
Schedule new patient appointments and follow-ups.
3. Phone and Email Communication:
Answer phone calls and respond to emails promptly and professionally.
Provide information about services, appointment availability, and general inquiries.
4. Financial Transactions:
Process payments, issue receipts, and handle billing inquiries.
Work with patients on financial arrangements and payment plans when necessary.
5. Records Management:
Maintain accurate and up-to-date patient records in the skin practice management system.
Ensure compliance with privacy and confidentiality regulations (HIPAA).
6. Waiting Area Management:
Ensure a comfortable and welcoming waiting area for patients.
Monitor patient flow and address any delays or issues.
7. Filing and Organizing:
Organize and maintain physical and electronic filing systems.
Keep the front desk area clean and organized.
+. Patient Education:
Provide patients with information about clinic policies, procedures, and any necessary pre-appointment instructions.
Educate patients on the importance of regular skin care and hygiene.
10. Problem Resolution:
Address patient concerns, complaints, or issues in a professional and empathetic manner.
Escalate complex issues to the appropriate personnel.
Requirements:
High school diploma or equivalent.
Previous experience in a medical office setting is preferred.
Excellent communication and customer service skills.
Strong organizational abilities and attention to detail.
Knowledge of cosmetology terminology and procedures is a plus.
Job Type: Full-time
Pay: ₹15,000.00 per month
Schedule:
Evening shift
Morning shift
Supplemental pay types:
Overtime pay
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 15/06/2026
1. Patient Check-in and Check-out:
Greet patients as they arrive and assist with the check-in process.
Verify and update patient information, including contact details
Handle patient check-out, scheduling follow-up appointments, and processing payments.
2. Appointment Scheduling:
Manage the appointment schedule efficiently, coordinating with the dermatology team to ensure optimal use of time.
Schedule new patient appointments and follow-ups.
3. Phone and Email Communication:
Answer phone calls and respond to emails promptly and professionally.
Provide information about services, appointment availability, and general inquiries.
4. Financial Transactions:
Process payments, issue receipts, and handle billing inquiries.
Work with patients on financial arrangements and payment plans when necessary.
5. Records Management:
Maintain accurate and up-to-date patient records in the skin practice management system.
Ensure compliance with privacy and confidentiality regulations (HIPAA).
6. Waiting Area Management:
Ensure a comfortable and welcoming waiting area for patients.
Monitor patient flow and address any delays or issues.
7. Filing and Organizing:
Organize and maintain physical and electronic filing systems.
Keep the front desk area clean and organized.
+. Patient Education:
Provide patients with information about clinic policies, procedures, and any necessary pre-appointment instructions.
Educate patients on the importance of regular skin care and hygiene.
10. Problem Resolution:
Address patient concerns, complaints, or issues in a professional and empathetic manner.
Escalate complex issues to the appropriate personnel.
Requirements:
High school diploma or equivalent.
Previous experience in a medical office setting is preferred.
Excellent communication and customer service skills.
Strong organizational abilities and attention to detail.
Knowledge of cosmetology terminology and procedures is a plus.
Job Type: Full-time
Pay: ₹15,000.00 per month
Schedule:
Evening shift
Morning shift
Supplemental pay types:
Overtime pay
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 15/06/2026
💡 Quick Summary
Seeking a career-building opportunity? The Female Receptionist for skin Clinic position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.