Job Description
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
Taking only what we need
Leaving some for others
Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2026-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Acts as certified operator per Ontario Regulation 128/04. Travels assigned route(s) to monitor, troubleshoot, repair, and install instrumentation equipment for water treatment and distribution systems, within scope of the job.
Duties/Responsibilities
Travels assigned route(s) to check, verify and perform calibrations on equipment (Chlorine, Turbidity, UV and UVT); verify security operations; and replace components within scope of the job, as needed. Performs chlorine shut down testing. Opens and closes valves.
Provides recommendations based on field observations for preventive maintenance and testing programs, and equipment selection to supervisor and/or lead hand.
Maintains records of work performed in log books and work order system. Records test results.
Provides comments on drawings where there is a discrepancy with actual field conditions to supervisor and/or lead hand.
Responds to urgent issues on assigned route or when called to another site to troubleshoot and identify the nature of the problem. Fixes issues within scope of the job, and refers issues outside of scope to supervisor and/or lead hand. Assists with repairs as required.
Collaborates with co-workers in the field.
Receives and stores specifications and information from manufacturers. Meets with ESA for electrical inspections as needed as it relates to installations.
Maintains tools and equipment in good, safe working condition and reports breakage/malfunction to supervisor and/or lead hand. Tags failed/unsafe items for repair/disposal.
Holds a p-card and maintains stock of materials, parts, and equipment for own work.
Performs related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of the repair, maintenance, and operation of water treatment, instrumentation, process, motor control and distribution systems, with ability to read and interpret drawings, bulletins, instrumentation, and manuals.
Knowledge acquired through a related 3-year college diploma, or a 2-year diploma and a year of related experience.
Must hold current Class II Water Distribution Certificate and Class II Water Treatment Certificate or attain within a reasonable time post-hire as determined by management.
Must hold current emergency first aid certification (or attain post-hire).
Knowledge of and ability to comply with policies, procedures, legislation, and regulations (e.g., safe drinking water, health and safety).
Understanding of electrical and chemical systems (e.g., gas chlorination, ozone) and ability to comply with related safety and codes and procedures.
Analytical, problem solving, and decision-making skills to troubleshoot and assist in resolving issues; research and recommend equipment; order materials; and communicate with others to ensure seamless operations.
Computer skills with ability to use software such as Microsoft Office and a computerized maintenance management work order system.
Skill using electrical test equipment.
Communication skills to collaborate with co-workers and management; provide information to stakeholders to support process and operating strategies; discuss requirements with suppliers; obtain information to perform diagnoses; and participate as an effective team member.
Ability to read technical articles, schematics, and drawings. Ability to prepare test results, activity reports, work orders, timesheets, logs, summaries, and inspection documentation.
Must hold a valid G driver's license (or G2 with 3 years of driving experience) and satisfactory driving record to operate corporate vehicles.
Ability to support and demonstrate the Region’s values.
Additional Knowledge, Skills, and Abilities
Internal 1656 applicants are required to submit a document with their name on it (or an optional resume). 1656 staff are encouraged to internally apply with an updated resume, especially for those job opportunities that are a promotional opportunity, so that their qualifications are appropriately captured during the screening phase.
The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (51+) 575-4400 to request an alternate format, or email [email protected].
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
Taking only what we need
Leaving some for others
Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2026-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Acts as certified operator per Ontario Regulation 128/04. Travels assigned route(s) to monitor, troubleshoot, repair, and install instrumentation equipment for water treatment and distribution systems, within scope of the job.
Duties/Responsibilities
Travels assigned route(s) to check, verify and perform calibrations on equipment (Chlorine, Turbidity, UV and UVT); verify security operations; and replace components within scope of the job, as needed. Performs chlorine shut down testing. Opens and closes valves.
Provides recommendations based on field observations for preventive maintenance and testing programs, and equipment selection to supervisor and/or lead hand.
Maintains records of work performed in log books and work order system. Records test results.
Provides comments on drawings where there is a discrepancy with actual field conditions to supervisor and/or lead hand.
Responds to urgent issues on assigned route or when called to another site to troubleshoot and identify the nature of the problem. Fixes issues within scope of the job, and refers issues outside of scope to supervisor and/or lead hand. Assists with repairs as required.
Collaborates with co-workers in the field.
Receives and stores specifications and information from manufacturers. Meets with ESA for electrical inspections as needed as it relates to installations.
Maintains tools and equipment in good, safe working condition and reports breakage/malfunction to supervisor and/or lead hand. Tags failed/unsafe items for repair/disposal.
Holds a p-card and maintains stock of materials, parts, and equipment for own work.
Performs related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of the repair, maintenance, and operation of water treatment, instrumentation, process, motor control and distribution systems, with ability to read and interpret drawings, bulletins, instrumentation, and manuals.
Knowledge acquired through a related 3-year college diploma, or a 2-year diploma and a year of related experience.
Must hold current Class II Water Distribution Certificate and Class II Water Treatment Certificate or attain within a reasonable time post-hire as determined by management.
Must hold current emergency first aid certification (or attain post-hire).
Knowledge of and ability to comply with policies, procedures, legislation, and regulations (e.g., safe drinking water, health and safety).
Understanding of electrical and chemical systems (e.g., gas chlorination, ozone) and ability to comply with related safety and codes and procedures.
Analytical, problem solving, and decision-making skills to troubleshoot and assist in resolving issues; research and recommend equipment; order materials; and communicate with others to ensure seamless operations.
Computer skills with ability to use software such as Microsoft Office and a computerized maintenance management work order system.
Skill using electrical test equipment.
Communication skills to collaborate with co-workers and management; provide information to stakeholders to support process and operating strategies; discuss requirements with suppliers; obtain information to perform diagnoses; and participate as an effective team member.
Ability to read technical articles, schematics, and drawings. Ability to prepare test results, activity reports, work orders, timesheets, logs, summaries, and inspection documentation.
Must hold a valid G driver's license (or G2 with 3 years of driving experience) and satisfactory driving record to operate corporate vehicles.
Ability to support and demonstrate the Region’s values.
Additional Knowledge, Skills, and Abilities
Internal 1656 applicants are required to submit a document with their name on it (or an optional resume). 1656 staff are encouraged to internally apply with an updated resume, especially for those job opportunities that are a promotional opportunity, so that their qualifications are appropriately captured during the screening phase.
The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (51+) 575-4400 to request an alternate format, or email [email protected].
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
💡 Quick Summary
Seeking a career-building opportunity? The Field Instrumentation Technician (Water Services) position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Kitchener offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
