Field Service Representative

At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we’re all working together as the best versions of ourselves, we can feel empowered both individually and as a community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people driven to discover more about ourselves and the world around us, Altra just may be the place for you.

To learn more about our values and our culture, visit Altra Careers or www.altrarunning.com .

What will you do?
The Altra Field Service Representative (FSR) is a motivated self-starter who will lead and execute seasonal go-to-market and service strategies in all distribution channels within their assigned territory. This role will foster growth, excitement, and awareness within the community by conducting education, promotion, and merchandising tasks for Altra, VF, and its products. The Altra FSR will also be responsible for establishing meaningful and lasting relationships with retailers, community partners, and consumers to drive sell-through of Altra products and increase market share. This role does require frequent travel to assigned accounts, designated consumer events, and races, as well as working on weekends. This position reports into a Regional FSR Manager. While this position is fully remote, the ideal candidate will reside in Calgary, Alberta to better service their client base.

Let’s break down that day-in-the-life a bit more.

Support retailers through in-person visits, demos, working the sales floor and partnering for local expos

Conduct clear and persuasive product presentations to educate and motivate retail staff and customers

Engage with community and retail partners to create excitement and brand awareness around Altra

Implement merchandising or promotional activations with product and POP

Represent Altra at local (and select national) events, races, and expos

Complete detailed and accurate field activity reports via Repsly

Maintain organization and appearance of field assets and demo shoes

Uphold fiscal responsibility managing travel, expenses, promotional material, and seeds

How you will do it:
Ensure in-field activities align with seasonal go-to-market strategies and sales goals established by the leadership team

Strategize with Sales Reps to create a service plan to support brand growth in assigned territory

Collaborate with other members of the Field Service Team to create and implement unique education initiatives and activations

Be the “eyes and ears” of the company: collect and relay feedback on Altra products, competitor brands, and industry trends being seen while visiting accounts and attending events

Bring your experience, ideas, and unique perspective to the team to contribute to the continued growth and success of The Field Service Team and Altra

What do you need to succeed?
We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 1+ years of experience and professional achievements.

1+ Years of specialty retail experience (Run or Outdoor Specialty preferred)

2+ Years of marketing/sales experience

Familiarity with the Altra product line

Strong time management, planning and organizational skills

Excellent written and verbal communication skills

Ability to work well independently, as well as within a team

Experience working directly with consumers, fitting, and selling technical footwear

Proficient in Microsoft applications including Outlook

Self-motivated with the desire to show initiative and be proactive

What do we offer you?
At Altra, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).
Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.

To learn more about Altra’s benefits package, follow this MyVFBenefits.com and click “Looking to Join VF”.
To learn more about Altra’s Diversity and Inclusion efforts, go to www.altrarunning.com .

Now WE have a question for YOU.
Are you in?

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