Job Description
Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 04/28/2026
Introduction
We are seeking a Field Service Technician to join our Service Operations Support team. You will be responsible for providing hands on mechanical service work to our clients and being the technical liaison between the client, product division and our sales team. Your role plays a crucial part in performing and coordinating service activities relating to our machines, spares and wears - keeping our clients operating at full capacity.
This position is located in Mackay, and you will report to the Field Service Manager - East.
Team you belong to
You will join a team who provides support for Screens and Pumps. We work closely with our internal stakeholders, such as the Sales Area Mangers, workshop team and technical support. Our team culture is positive and we work well together as a team.
What you’ll do
Complete field machine inspections
Provide hands-on mechanical service work in the field to Metso customers
Provide technical liaison services between customers, product divisions and sales personnel
Perform technical evaluations and analyse equipment and machine component failures
Understand drawings and schematics to ensure correct processes are followed
Supervise and oversee Field Service projects on customer sites
Escalate questions and analysis to Technical Support and Engineering
Support quotation work by providing scope of work, initial planning and costing information
Promote products and services to customers
Prepare post site reports, timesheets and expenses after site visits
Promote Technical Support value add and support Technical Support Teams
Some Interstate and some international travel may apply. This role comes with some physical work requirements.
Who you are
A Mechanical trade qualification from college or technical school, OR
Three to six years relevant experience and/or training
Demonstrate understanding and compliance to safety regulation and standards
Physically fit and able to pass a medical, with no site restrictions to perform duties
Excellent communication and interpersonal skills
Ability to read and interpret mechanical schematics
Ability to travel within short notice
Understanding operating and maintenance instructions, and procedure manuals
Ability to read and understand a variety of written instructions
Ability to complete basic engineering calculations such as basic algebra, geometry etc.
Provide standard hand tools applicable to task
Current driver’s license
Desirable
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 04/28/2026
Introduction
We are seeking a Field Service Technician to join our Service Operations Support team. You will be responsible for providing hands on mechanical service work to our clients and being the technical liaison between the client, product division and our sales team. Your role plays a crucial part in performing and coordinating service activities relating to our machines, spares and wears - keeping our clients operating at full capacity.
This position is located in Mackay, and you will report to the Field Service Manager - East.
Team you belong to
You will join a team who provides support for Screens and Pumps. We work closely with our internal stakeholders, such as the Sales Area Mangers, workshop team and technical support. Our team culture is positive and we work well together as a team.
What you’ll do
Complete field machine inspections
Provide hands-on mechanical service work in the field to Metso customers
Provide technical liaison services between customers, product divisions and sales personnel
Perform technical evaluations and analyse equipment and machine component failures
Understand drawings and schematics to ensure correct processes are followed
Supervise and oversee Field Service projects on customer sites
Escalate questions and analysis to Technical Support and Engineering
Support quotation work by providing scope of work, initial planning and costing information
Promote products and services to customers
Prepare post site reports, timesheets and expenses after site visits
Promote Technical Support value add and support Technical Support Teams
Some Interstate and some international travel may apply. This role comes with some physical work requirements.
Who you are
A Mechanical trade qualification from college or technical school, OR
Three to six years relevant experience and/or training
Demonstrate understanding and compliance to safety regulation and standards
Physically fit and able to pass a medical, with no site restrictions to perform duties
Excellent communication and interpersonal skills
Ability to read and interpret mechanical schematics
Ability to travel within short notice
Understanding operating and maintenance instructions, and procedure manuals
Ability to read and understand a variety of written instructions
Ability to complete basic engineering calculations such as basic algebra, geometry etc.
Provide standard hand tools applicable to task
Current driver’s license
Desirable
💡 Quick Summary
Seeking a career-building opportunity? The Field Service Technician position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Paget offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
