Job Description
Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world’s most challenging technical problems in the rapidly growing counter-drone sector.
Our customers operate in some of the most challenging and high-stakes environments in the world, including military organisations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.
With one of the largest listed defence company market capitalisations in Australia, now part of the ASX200 index, DroneShield is experiencing a period of hypergrowth. Revenue has surged from A$57 million in 2024 to over A$190 million in 2025, representing growth of more than 400% year-on-year, with record profitability and cashflow. The total addressable global market for counter-drone is assessed at approximately $100 billion, and is currently at the nascent stage with much of the growth still to come, with DroneShield well positioned as a global market leader, and the only public listed pure-play business in this sector.
The company has grown from 11 employees in 2017 to over 450 staff globally today, and is on track to reach around 550 by the end of 2026. This expansion includes investment of over A$50 million annually in R&D, a global pipeline exceeding A$2.5 billion, and continuous scaling of production capacity to meet accelerating demand.
The role is based at DroneShield’s central Sydney headquarters. Overseas on-the-ground presence includes Virginia (USA), Netherlands, Denmark, Mexico and Dubai, as well as distributors in over 70 countries worldwide.
About the role
The Field Technician is responsible for the operation, maintenance, and first-line support of all technical systems at remote test facilities. This includes RF, radar, acoustic, and EO/IR equipment, and the supporting ICT, power, and security infrastructure required to enable development, testing, demonstrations, and day-to-day site operations. Working closely with the Site Manager, the Field Technician ensures that all systems are functional, available, and ready for use by site personnel. The role combines hands-on technical work at the test site with office-based planning, configuration, and coordination activities.
Responsibilities, Duties and Expectations
Technical Infrastructure & User Support
Maintain and support site technical infrastructure, including:
Network firewalls, switches, and access points
Servers and storage systems
Remote access and connectivity solutions
End-user devices such as laptops, test equipment interfaces, and peripherals
Security systems
Power delivery
Perform first-line troubleshooting and fault isolation across all technical systems.
Coordinate repairs, replacements, and specialist support as required.
Conduct proactive monitoring and reporting of technical systems.
CUAS Systems Support
Support the deployment, configuration, and operation of CUAS systems.
Perform first-line troubleshooting and fault isolation of CUAS equipment.
Escalate complex faults or specialist issues to the Site Manager and relevant engineering teams.
On-Site Technical Support
Provide hands-on technical support during development, testing, and demonstration activities.
Ensure users have the systems, access, and connectivity required to perform their duties.
Support visiting staff and partners with site systems and technical inductions.
Assist with basic system health checks and readiness reviews prior to site use.
Incident Management & Escalation
Track issues via the Jira request portal and contribute to resolution reporting.
Escalate issues impacting safety, availability, or scheduled activities to the Site Manager.
Support the Site Manager with technical input for planning, risk assessment, and scheduling.
Documentation & Continuous Improvement
Maintain technical documentation, diagrams, and configuration records.
Contribute to system improvements, standardisation, and reliability initiatives.
Assist with post-incident reviews and root cause analysis
Qualifications, Experience and Skills
Essential
Experience in a field technician, systems technician, or similar technical support role.
Comfortable working both independently and as part of a small, multidisciplinary team.
Experience providing first-line technical support and fault isolation in stressful environments.
Strong problem-solving skills, with a structured approach to fault diagnosis and escalation.
Experience with designing and configuring networks including VLANs and static routes.
Experience in one or more of the following technologies:
FortiGate firewalls
MikroTik switches and routers
Remote access and site-to-site VPNs
Ubuntu servers
Prometheus and Grafana
Docker
Scripting languages i.e. Python
Jira service management tools
Desirable
Basic understanding of with RF systems, antennas, and principles.
Experience with RF, acoustic, EO/IR, or similar sensing technologies.
Experience in or working with Defence.
Personal Attributes
Practical, methodical, and technically curious.
Calm under pressure and able to troubleshoot systematically.
Strong communication skills, particularly when working with non-technical users.
Working Conditions
On-site presence required during active site use, sometimes overnight.
Exposure to outdoor and agricultural environments, including livestock and wild animals.
Responsibility for operation in a remote location with limited immediate emergency services.
Occasional work outside standard hours to support test site activities.
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
Our customers operate in some of the most challenging and high-stakes environments in the world, including military organisations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.
With one of the largest listed defence company market capitalisations in Australia, now part of the ASX200 index, DroneShield is experiencing a period of hypergrowth. Revenue has surged from A$57 million in 2024 to over A$190 million in 2025, representing growth of more than 400% year-on-year, with record profitability and cashflow. The total addressable global market for counter-drone is assessed at approximately $100 billion, and is currently at the nascent stage with much of the growth still to come, with DroneShield well positioned as a global market leader, and the only public listed pure-play business in this sector.
The company has grown from 11 employees in 2017 to over 450 staff globally today, and is on track to reach around 550 by the end of 2026. This expansion includes investment of over A$50 million annually in R&D, a global pipeline exceeding A$2.5 billion, and continuous scaling of production capacity to meet accelerating demand.
The role is based at DroneShield’s central Sydney headquarters. Overseas on-the-ground presence includes Virginia (USA), Netherlands, Denmark, Mexico and Dubai, as well as distributors in over 70 countries worldwide.
About the role
The Field Technician is responsible for the operation, maintenance, and first-line support of all technical systems at remote test facilities. This includes RF, radar, acoustic, and EO/IR equipment, and the supporting ICT, power, and security infrastructure required to enable development, testing, demonstrations, and day-to-day site operations. Working closely with the Site Manager, the Field Technician ensures that all systems are functional, available, and ready for use by site personnel. The role combines hands-on technical work at the test site with office-based planning, configuration, and coordination activities.
Responsibilities, Duties and Expectations
Technical Infrastructure & User Support
Maintain and support site technical infrastructure, including:
Network firewalls, switches, and access points
Servers and storage systems
Remote access and connectivity solutions
End-user devices such as laptops, test equipment interfaces, and peripherals
Security systems
Power delivery
Perform first-line troubleshooting and fault isolation across all technical systems.
Coordinate repairs, replacements, and specialist support as required.
Conduct proactive monitoring and reporting of technical systems.
CUAS Systems Support
Support the deployment, configuration, and operation of CUAS systems.
Perform first-line troubleshooting and fault isolation of CUAS equipment.
Escalate complex faults or specialist issues to the Site Manager and relevant engineering teams.
On-Site Technical Support
Provide hands-on technical support during development, testing, and demonstration activities.
Ensure users have the systems, access, and connectivity required to perform their duties.
Support visiting staff and partners with site systems and technical inductions.
Assist with basic system health checks and readiness reviews prior to site use.
Incident Management & Escalation
Track issues via the Jira request portal and contribute to resolution reporting.
Escalate issues impacting safety, availability, or scheduled activities to the Site Manager.
Support the Site Manager with technical input for planning, risk assessment, and scheduling.
Documentation & Continuous Improvement
Maintain technical documentation, diagrams, and configuration records.
Contribute to system improvements, standardisation, and reliability initiatives.
Assist with post-incident reviews and root cause analysis
Qualifications, Experience and Skills
Essential
Experience in a field technician, systems technician, or similar technical support role.
Comfortable working both independently and as part of a small, multidisciplinary team.
Experience providing first-line technical support and fault isolation in stressful environments.
Strong problem-solving skills, with a structured approach to fault diagnosis and escalation.
Experience with designing and configuring networks including VLANs and static routes.
Experience in one or more of the following technologies:
FortiGate firewalls
MikroTik switches and routers
Remote access and site-to-site VPNs
Ubuntu servers
Prometheus and Grafana
Docker
Scripting languages i.e. Python
Jira service management tools
Desirable
Basic understanding of with RF systems, antennas, and principles.
Experience with RF, acoustic, EO/IR, or similar sensing technologies.
Experience in or working with Defence.
Personal Attributes
Practical, methodical, and technically curious.
Calm under pressure and able to troubleshoot systematically.
Strong communication skills, particularly when working with non-technical users.
Working Conditions
On-site presence required during active site use, sometimes overnight.
Exposure to outdoor and agricultural environments, including livestock and wild animals.
Responsibility for operation in a remote location with limited immediate emergency services.
Occasional work outside standard hours to support test site activities.
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
💡 Quick Summary
Seeking a career-building opportunity? The Field Technician (AU) position is now open for candidates interested in the Refrigerator & AC Technician Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Refrigerator & AC Technician Jobs is a plus.
