Field Technician

Job Summary:

Field Technician

We are seeking a team player with great customer service and professionalism to join our Field Technician team. As a Field Technician, you will work in the field using your technical acumen to deliver essential and innovative technology to our customers while consistently exceeding their expectations.

Key Responsibilities:

Perform basic installations, disconnects, downgrades, and upgrades for residential customers

Provide world-class customer service and educate customers on proper use of Spectrum services and equipment

Work independently with minimal supervision and make decisions to resolve customer issues

Use problem-solving skills and technical knowledge to troubleshoot and repair services

Maintain accurate records and reports of work completed

Requirements:

High School diploma, GED, or equivalent work experience

Technical skills: Problem solver with a technical aptitude, computer and software application use

Able to accurately measure distances, use hand tools, and safely operate company vehicles

Communication, professionalism, time management, organization, critical thinking, responsible/reliable

Ability to lift up to +0 lbs, climb ladders to 32 feet, and work in confined spaces and at heights

Spectrum Benefits:

Learning Culture: 160+ hours of training, hands-on experience, and mentoring to advance your skills

Dynamic Growth: Paid training and opportunities to move up and around the company

Competitive Pay: Generous starting pay

Total Rewards: Comprehensive pay and benefits package that rewards employees for their contributions