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Benefits & Perks
Work from home, Health insurance
Benefits
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Health insurance
Work from home
Full Job Description
SIRVA is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.
With SIRVA locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.
We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it!
Why work for SIRVA?
Being an international brand with a cross regional structure your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with SIRVA.
Diversity and inclusion is part of our service and therefore is part of our DNA. At SIRVA our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.
SIRVA has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
Role Overview
This role will report to the Team Leader, Client Accounting. The Finance Coordinator will support the automated processing of SIRVA Customer Expense claims which requires human intervention to resolve automation defects or requires processing manually without automation support. The individual must exhibit the skills to work in a high volume, highly complex environment with automation tasks based on set guidelines ensuring accuracy of payments to our customers based on strict SLAs.
The role will also be required to support internal customer enquiries regarding customer payments in an expedient and professional manner. The role carries responsibility for high levels of attention to detail in a fast-paced environment. The role will also be required to manage process controls and liaise with Customer Experience teams for on hold claims and the Digital Policy Solution team to report and maintain the accuracy of the rules used within Automation when defects arise.
Ad hoc tasks will also be required to support the wider Production Automation Support team in Bangalore.
What You'll Be Doing
Receive and process customer expense claims in accordance with the standard process
guidelines.
Review and identify the reason for the failure of automation as per the standard process
guidelines
Work closely with other departments to solve the reason for failure.
Take steps to rectify and ensure the Digital Policy Solution and Rules Engine is updated
Apply human intelligence to bridge the gaps in process automation.
Reviews & audits customer claims that cannot be processed by the Digital Policy Solution
(“DPS”) following standard guidelines
Payment Accuracy - Strives for 0% error rate on payments (wrong currency, wrong amount,
wrong payee, type and cash account, duplicate payment, wrong coding)
Perform tasks in accordance with any statutory, legal and client specific requirements.
Audit and process all the payments within the defined service level agreement (SLA)
Adhere to data integrity and confidentiality requirements as per the company policy.
Provides accurate and timely response to internal and external customers regarding payments
Show a proactive and “can do “attitude to work
Helps other team members, shares knowledge and learning
Builds positive and effective working relationships with other departments
Understand the Financial Impact while processing the customer expense/allowance requests
Utilizes Zendesk to manage query resolution
What You Bring to SIRVA
You foster belonging and encourage authenticity. You are inclusive, value diversity, and
recognize that these behaviors empower and inspire positive action and promote innovation.
Commerce graduates
Minimum of 4 years of accounts payable or related experience
Strong technological skills e.g., Windows, the Office suite: Word, Excel, PowerPoint, Access,
and Outlook
Proactive
High attention to details
Good Communication skills
Customer focused (Internal /External)
Strong interpersonal skills
Ability to maintain working relationships
Ability to work in changing work environment
Ability to work unsupervised remotely
What SIRVA Offers
Competitive salary and incentive plan
Workplace flexibility for a balanced work/life approach
Comprehensive benefits packages and wellness program
Generous company-paid vacation days and holiday time
Challenging, collaborative, diverse corporate culture
Ongoing opportunities for learning and career development
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.
Hiring Insights
Job activity
Posted Today
Sirva
No matching job preferences
Benefits & Perks
Work from home, Health insurance
Benefits
Pulled from the full job description
Health insurance
Work from home
Full Job Description
SIRVA is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.
With SIRVA locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.
We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it!
Why work for SIRVA?
Being an international brand with a cross regional structure your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with SIRVA.
Diversity and inclusion is part of our service and therefore is part of our DNA. At SIRVA our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.
SIRVA has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
Role Overview
This role will report to the Team Leader, Client Accounting. The Finance Coordinator will support the automated processing of SIRVA Customer Expense claims which requires human intervention to resolve automation defects or requires processing manually without automation support. The individual must exhibit the skills to work in a high volume, highly complex environment with automation tasks based on set guidelines ensuring accuracy of payments to our customers based on strict SLAs.
The role will also be required to support internal customer enquiries regarding customer payments in an expedient and professional manner. The role carries responsibility for high levels of attention to detail in a fast-paced environment. The role will also be required to manage process controls and liaise with Customer Experience teams for on hold claims and the Digital Policy Solution team to report and maintain the accuracy of the rules used within Automation when defects arise.
Ad hoc tasks will also be required to support the wider Production Automation Support team in Bangalore.
What You'll Be Doing
Receive and process customer expense claims in accordance with the standard process
guidelines.
Review and identify the reason for the failure of automation as per the standard process
guidelines
Work closely with other departments to solve the reason for failure.
Take steps to rectify and ensure the Digital Policy Solution and Rules Engine is updated
Apply human intelligence to bridge the gaps in process automation.
Reviews & audits customer claims that cannot be processed by the Digital Policy Solution
(“DPS”) following standard guidelines
Payment Accuracy - Strives for 0% error rate on payments (wrong currency, wrong amount,
wrong payee, type and cash account, duplicate payment, wrong coding)
Perform tasks in accordance with any statutory, legal and client specific requirements.
Audit and process all the payments within the defined service level agreement (SLA)
Adhere to data integrity and confidentiality requirements as per the company policy.
Provides accurate and timely response to internal and external customers regarding payments
Show a proactive and “can do “attitude to work
Helps other team members, shares knowledge and learning
Builds positive and effective working relationships with other departments
Understand the Financial Impact while processing the customer expense/allowance requests
Utilizes Zendesk to manage query resolution
What You Bring to SIRVA
You foster belonging and encourage authenticity. You are inclusive, value diversity, and
recognize that these behaviors empower and inspire positive action and promote innovation.
Commerce graduates
Minimum of 4 years of accounts payable or related experience
Strong technological skills e.g., Windows, the Office suite: Word, Excel, PowerPoint, Access,
and Outlook
Proactive
High attention to details
Good Communication skills
Customer focused (Internal /External)
Strong interpersonal skills
Ability to maintain working relationships
Ability to work in changing work environment
Ability to work unsupervised remotely
What SIRVA Offers
Competitive salary and incentive plan
Workplace flexibility for a balanced work/life approach
Comprehensive benefits packages and wellness program
Generous company-paid vacation days and holiday time
Challenging, collaborative, diverse corporate culture
Ongoing opportunities for learning and career development
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.
Hiring Insights
Job activity
Posted Today
Sirva
💡 Quick Summary
Seeking a career-building opportunity? The Finance Coordinator position is now open for candidates interested in the MIS Executive sector. This role in bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
