Job Description
Job Description
Business:. Group Insurance COO/Operations
Open positions:6
Role Title: Finance Operations Processor
Global Career Band:8
Location (Country / City ): Bangalore
Recruiter Name : Akshay sinha kumar
Why join us?
Our Global Service Centres are an integral part of Global Businesses. Employees based there manage day-to-day customer transactions and processes for the global businesses. This may include transactions for our retail bank such as processing loans, credit cards insurance and mortgage applications, opening new accounts, and managing customer enquiries through contact centres and digital platforms.
Group Insurance team manages end to end Customer Life Insurance and this process has been in existence in GSC for past 21 years. We cater to UK and Singapore regions for Life Insurance policies. The enthusiastic team services various request from the customer throughout their journey with us from the New Business stage to Policy closure. Improving customer experience and making our processes simple , better and faster each day has remained as our key focus.
The Opportunity:
The role holder is to ensure service standard is met so as to achieve operations excellence and the Company objectives. Handling Financial Operations requests with the required level of accuracy with attention to detail using strong analytical and logical reasoning skills
What you’ll do:
• Creating payment forms and getting the payments approved
• Creating/issuing receipts for incoming funds & Matching
• Capturing the executive summary on the accounts and sharing with all stakeholders
• Reconciliation of Funds/Un allocated cash
• Liaising with Broker/Underwriting for collection of Debts and reduction of PDD’s (Provisional to Doubtful debts)
• Reviewing of Single Line Unallocated-cashes and matching appropriately
• Reconciliation and matching of Unallocated-cash Bulk payments received for more than 10 policies
• Reviewing the outstanding payments and Unallocation cashes to prepare a Refund Listing
• Account Modification & Termination
• Agent Commission Payment
• Campaign Commission payment
• GST Commission Payment
• Refund Premium Payment
• Staff Reimbursement
• Vendor Payments
• Magnitude Reporting
• Bank & Treaty reconciliation
• Creating payment/Transfer forms and getting the payments approved
• Creating/issuing receipts for incoming funds & Matching
• Capturing the executive summary on the accounts and sharing with all stakeholders
• Provide Expert Technical Support to the Team members / Process Lead
• Identify, facilitate and implement process improvement ideas to improve efficiency
• Process improvements to be identified and implemented
Requirements
What you will need to succeed in the role:
• Graduate / post-graduate degree in accounting / finance preferred.
• 3-4 years in Finance function activities or similar required.
• Previous experience in a Shared Service Centre environment within Insurance Industry preferred.
• Transaction processing experience required.
• Fluency in English speaking, reading and writing
• Exposure to working on AS400, Sun System & PeopleSoft would be an advantage
• Good knowledge of MS Office applications, especially Word and Excel required
• Ability to perform tasks on multiple computer applications
• Good logical, analytical and problem solving abilities
• Attention to detail and accuracy
• Ability to handle process escalations, identify issues and risks and propose resolution
• Ability to multi-task and prioritize work
• Ability to work harmoniously as part of a team
What additional skills will be good to have?
• Employees must meet performance and behavioral standards as defined in the policy.
• Application form should be submitted along with the current CV.
• The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.
• Right to work is required. Local employment rulings and restrictions will apply.
Link to Candidate User Guide:
https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a+810cec0553a2d4bcb2a
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.
https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued By HSBC Electronic Data Processing (India) Private LTD
Business:. Group Insurance COO/Operations
Open positions:6
Role Title: Finance Operations Processor
Global Career Band:8
Location (Country / City ): Bangalore
Recruiter Name : Akshay sinha kumar
Why join us?
Our Global Service Centres are an integral part of Global Businesses. Employees based there manage day-to-day customer transactions and processes for the global businesses. This may include transactions for our retail bank such as processing loans, credit cards insurance and mortgage applications, opening new accounts, and managing customer enquiries through contact centres and digital platforms.
Group Insurance team manages end to end Customer Life Insurance and this process has been in existence in GSC for past 21 years. We cater to UK and Singapore regions for Life Insurance policies. The enthusiastic team services various request from the customer throughout their journey with us from the New Business stage to Policy closure. Improving customer experience and making our processes simple , better and faster each day has remained as our key focus.
The Opportunity:
The role holder is to ensure service standard is met so as to achieve operations excellence and the Company objectives. Handling Financial Operations requests with the required level of accuracy with attention to detail using strong analytical and logical reasoning skills
What you’ll do:
• Creating payment forms and getting the payments approved
• Creating/issuing receipts for incoming funds & Matching
• Capturing the executive summary on the accounts and sharing with all stakeholders
• Reconciliation of Funds/Un allocated cash
• Liaising with Broker/Underwriting for collection of Debts and reduction of PDD’s (Provisional to Doubtful debts)
• Reviewing of Single Line Unallocated-cashes and matching appropriately
• Reconciliation and matching of Unallocated-cash Bulk payments received for more than 10 policies
• Reviewing the outstanding payments and Unallocation cashes to prepare a Refund Listing
• Account Modification & Termination
• Agent Commission Payment
• Campaign Commission payment
• GST Commission Payment
• Refund Premium Payment
• Staff Reimbursement
• Vendor Payments
• Magnitude Reporting
• Bank & Treaty reconciliation
• Creating payment/Transfer forms and getting the payments approved
• Creating/issuing receipts for incoming funds & Matching
• Capturing the executive summary on the accounts and sharing with all stakeholders
• Provide Expert Technical Support to the Team members / Process Lead
• Identify, facilitate and implement process improvement ideas to improve efficiency
• Process improvements to be identified and implemented
Requirements
What you will need to succeed in the role:
• Graduate / post-graduate degree in accounting / finance preferred.
• 3-4 years in Finance function activities or similar required.
• Previous experience in a Shared Service Centre environment within Insurance Industry preferred.
• Transaction processing experience required.
• Fluency in English speaking, reading and writing
• Exposure to working on AS400, Sun System & PeopleSoft would be an advantage
• Good knowledge of MS Office applications, especially Word and Excel required
• Ability to perform tasks on multiple computer applications
• Good logical, analytical and problem solving abilities
• Attention to detail and accuracy
• Ability to handle process escalations, identify issues and risks and propose resolution
• Ability to multi-task and prioritize work
• Ability to work harmoniously as part of a team
What additional skills will be good to have?
• Employees must meet performance and behavioral standards as defined in the policy.
• Application form should be submitted along with the current CV.
• The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.
• Right to work is required. Local employment rulings and restrictions will apply.
Link to Candidate User Guide:
https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a+810cec0553a2d4bcb2a
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.
https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued By HSBC Electronic Data Processing (India) Private LTD
💡 Quick Summary
Seeking a career-building opportunity? The Finance Operations Processor GSC|S position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
