Job Description
The position is based in Brisbane, and the successful candidate will have the option to work from home under an approved Flexible Work Arrangement.
Key Outcomes and AccountabilitiesThe aim of this role is to:
Assess and prioritise complaints and referrals.
Liaise with complainants, licensees, accountants, and internal and external stakeholders.
As required, assist with proactive financial assessments into whether QBCC licensees meet the Minimum Financial Requirements.
Provide recommendations about compliance with the Minimum Financial Requirements.
Collate and report on assessment outcomes.
Assist the Financial Assessment Unit in the conduct of audits and financial assessments.
Provide advice to external customers and other QBCC staff regarding financial requirements for licensing and compliance with the Minimum Financial Requirements.
Provide exceptional customer service to all staff of the Commission and external customers.
Candidate Attributes
Manage cases using research, decision-making, planning, and report-writing skills.
Apply, interpret, and provide advice on and implement legislation and policy.
Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
Contribute to the team to achieve outcomes and effective work relationships.
Knowledge of accounting concepts is highly desirable for this role.
How to Apply:A brief letter (maximum 2 pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume.
It is your opportunity to tell us how you meet the required competencies, key outcomes/accountabilities and any specific role requirements
Referee checks:It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.
By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.
Key Outcomes and AccountabilitiesThe aim of this role is to:
Assess and prioritise complaints and referrals.
Liaise with complainants, licensees, accountants, and internal and external stakeholders.
As required, assist with proactive financial assessments into whether QBCC licensees meet the Minimum Financial Requirements.
Provide recommendations about compliance with the Minimum Financial Requirements.
Collate and report on assessment outcomes.
Assist the Financial Assessment Unit in the conduct of audits and financial assessments.
Provide advice to external customers and other QBCC staff regarding financial requirements for licensing and compliance with the Minimum Financial Requirements.
Provide exceptional customer service to all staff of the Commission and external customers.
Candidate Attributes
Manage cases using research, decision-making, planning, and report-writing skills.
Apply, interpret, and provide advice on and implement legislation and policy.
Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
Contribute to the team to achieve outcomes and effective work relationships.
Knowledge of accounting concepts is highly desirable for this role.
How to Apply:A brief letter (maximum 2 pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume.
It is your opportunity to tell us how you meet the required competencies, key outcomes/accountabilities and any specific role requirements
Referee checks:It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.
By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.
💡 Quick Summary
Seeking a career-building opportunity? The Financial Assessment Officer position is now open for candidates interested in the Government Job Alert sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.