Job Description
Full job description
As a member of Great Southern Bank’s Financial Crime Operations team, you will join a collaborative, high-performing group dedicated to supporting our customers during fraud and scam events. This role focuses on minimising losses to both our customers and the business through the timely, thorough review of alerts and detailed investigations.
You’ll make an impact by:
Conduct thorough and detailed financial crime investigations in line with established processes and requirements
Effectively manage a portfolio of financial crime cases from initial review through to resolution
Investigate, manage, and assess transaction and system-generated alerts for potential fraud and scam activity
Liaise with customers, internal stakeholders, and third parties with a strong focus on delivering exceptional service and support
Do things differently with us
To succeed in this role, you will have:
1+ years’ experience in the financial services industry, or a similar role (desired)
Demonstrable experience and/or exposure to case investigation techniques including evidence management and presentation (desired)
Excellent verbal and written communication skills
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at careers@gsb.com.au
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
#LI-Hybrid
As a member of Great Southern Bank’s Financial Crime Operations team, you will join a collaborative, high-performing group dedicated to supporting our customers during fraud and scam events. This role focuses on minimising losses to both our customers and the business through the timely, thorough review of alerts and detailed investigations.
You’ll make an impact by:
Conduct thorough and detailed financial crime investigations in line with established processes and requirements
Effectively manage a portfolio of financial crime cases from initial review through to resolution
Investigate, manage, and assess transaction and system-generated alerts for potential fraud and scam activity
Liaise with customers, internal stakeholders, and third parties with a strong focus on delivering exceptional service and support
Do things differently with us
To succeed in this role, you will have:
1+ years’ experience in the financial services industry, or a similar role (desired)
Demonstrable experience and/or exposure to case investigation techniques including evidence management and presentation (desired)
Excellent verbal and written communication skills
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at careers@gsb.com.au
At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
#LI-Hybrid
💡 Quick Summary
Seeking a career-building opportunity? The Financial Crime Analyst position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.