Job Description
Job Title: Fiserv Signature Platform Support Engineer
Experience: 4–10 Years
Location: Pune
Notice Period: Immediate Joiners (15 positions)
Role Overview:
We are looking for experienced professionals to provide L2/L3 support for the Fiserv Signature Core Banking Platform. The role involves incident resolution, platform monitoring, and working closely with internal teams, vendors, and clients to ensure smooth operations. This is a Managed Services engagement with on-call support responsibilities.
Key Responsibilities:
• Provide Level 2 & Level 3 support for Fiserv Signature modules
• Troubleshoot technical issues and ensure system stability
• Perform root cause analysis (RCA) and document corrective actions
• Handle platform upgrades, patches, and release deployments
• Collaborate with cross-functional teams for system integrations
• Utilize AppDynamics and Splunk for incident investigation
• Maintain compliance with ITIL processes (Incident, Problem, Change Management)
Required Skills:
• 2–3 years of hands-on experience in Fiserv Signature support
• Strong understanding of Signature CBS (Aperio), CRS, Branch Teller, Evolution Microservices, CBS Communicator, and Frontier Reconciliation
• Proficiency in troubleshooting and system configuration
• Experience with Oracle databases and basic SQL
• Familiarity with monitoring tools like AppDynamics and Splunk
• Strong problem-solving, communication, and documentation skills
• Ability to work in a 24/7 support and collaborative environment.
Experience: 4–10 Years
Location: Pune
Notice Period: Immediate Joiners (15 positions)
Role Overview:
We are looking for experienced professionals to provide L2/L3 support for the Fiserv Signature Core Banking Platform. The role involves incident resolution, platform monitoring, and working closely with internal teams, vendors, and clients to ensure smooth operations. This is a Managed Services engagement with on-call support responsibilities.
Key Responsibilities:
• Provide Level 2 & Level 3 support for Fiserv Signature modules
• Troubleshoot technical issues and ensure system stability
• Perform root cause analysis (RCA) and document corrective actions
• Handle platform upgrades, patches, and release deployments
• Collaborate with cross-functional teams for system integrations
• Utilize AppDynamics and Splunk for incident investigation
• Maintain compliance with ITIL processes (Incident, Problem, Change Management)
Required Skills:
• 2–3 years of hands-on experience in Fiserv Signature support
• Strong understanding of Signature CBS (Aperio), CRS, Branch Teller, Evolution Microservices, CBS Communicator, and Frontier Reconciliation
• Proficiency in troubleshooting and system configuration
• Experience with Oracle databases and basic SQL
• Familiarity with monitoring tools like AppDynamics and Splunk
• Strong problem-solving, communication, and documentation skills
• Ability to work in a 24/7 support and collaborative environment.
💡 Quick Summary
Seeking a career-building opportunity? The Fiserv Signature position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
