Job Description
job Description : -
• Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partners efficiency assigned at an individual level.
• Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis.
• Improve and maintain promised delivery times for better customer experience.
• Conduct classroom / field training at an individual level for better customer experience.
• Conduct regular field audits for better compliance among Pickup and Delivery Partners.
• Manage and control voluntary attrition and control absconders by conducting regular engagement activities.
• Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas.
• Ensure excellent customer experience by solving order level escalations.
• Support Pickup and Delivery Partners during emergencies and exigencies.
Desired Skills : -
• Prior experience in process design and operations implementation. 2-3 years of...
• Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partners efficiency assigned at an individual level.
• Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis.
• Improve and maintain promised delivery times for better customer experience.
• Conduct classroom / field training at an individual level for better customer experience.
• Conduct regular field audits for better compliance among Pickup and Delivery Partners.
• Manage and control voluntary attrition and control absconders by conducting regular engagement activities.
• Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas.
• Ensure excellent customer experience by solving order level escalations.
• Support Pickup and Delivery Partners during emergencies and exigencies.
Desired Skills : -
• Prior experience in process design and operations implementation. 2-3 years of...
💡 Quick Summary
Seeking a career-building opportunity? The Fleet Manager |Chandigarh position is now open for candidates interested in the Technician Jobs sector. This role in Chandigarh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.