Role Responsibility
• Responsible for Cash and Customer transactions
• Lobby Management
• Resolution of customer queries/complaints
• Managing vault limits vault custodian
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc.
• Reconcile all Suspense accounts and maintain the register
• Key register updating
• Check daily stub copies
• Branch batch opening/closure
• Maintenance of Specimen Signature Cards
• Review Branch reports like End of day (EOD) cash position report, Instruments issued etc
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts register as per the required formats
• * Responsible for enforcing adherence to set standards of the bank and ensuring regulatory (external internal) compliance, including interaction with internal and statutory auditors.
• Client relationship management and customer services related to retail banking operations.
• Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. The job involves continuous interaction with customers and demands instant solutions to some of the complaints received, as per the satisfaction of customers.
• Lead a result oriented team and be responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management.
• Checking and Monitoring all AOF of the branch as well as sales and ensure that the FTNR should be zero.
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts.
• Ensure achievement of overall Branch Targets by generating business and cross sales.
• Handle all process of Branch Banking Presently I am working as a Manager, Handled audit Compliance.
• Achieved good productivity quality in Loan Operation Branch banking through disciplined dedicated performance.
Interested Candidates kindly share your c.v on
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This job is provided by Shine.com
