Job Description
Food and Beverage Supervisor (Events Operations)
About the Company
Marriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
About the role
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.
Critical responsibilities:
Design, confirm, and communicate room layouts and set-up requirements for special events.
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
Transmit information or documents using computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare weekly departmental payroll paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems.
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.
Successful Candidates will have:
Ability to prioritize, multi-task and to work under pressure.
Customer service experience
Strong efficiency in spoken and written English Language
Experience in a similar role for at least 1 year
Sound knowledge of hospitality, food and beverage or banquet operations
Proven ability in people management and ability to lead teams under pressure
Current RSA
Flexibility to work a rotating roster including evenings when required, weekends/public holidays
The Benefits
Enjoy the benefits of:
Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
Only apply through official Marriott channels._ We don’t use any third-party services or platforms for our recruitment other than to advertise roles._
Always double-check the emails you receive._ Make sure all communications are being done through official Marriott emails, with an @marriott.com or @jwmarriott.com domain (or one of the other Marriott brands when applying for other Marriott hotels)_
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
Job Type: Part-time
Pay: $31.37 – $38.84 per hour
Expected hours: 30 – 40 per week
Work Location: In person
About the Company
Marriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
About the role
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.
Critical responsibilities:
Design, confirm, and communicate room layouts and set-up requirements for special events.
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
Transmit information or documents using computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare weekly departmental payroll paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems.
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.
Successful Candidates will have:
Ability to prioritize, multi-task and to work under pressure.
Customer service experience
Strong efficiency in spoken and written English Language
Experience in a similar role for at least 1 year
Sound knowledge of hospitality, food and beverage or banquet operations
Proven ability in people management and ability to lead teams under pressure
Current RSA
Flexibility to work a rotating roster including evenings when required, weekends/public holidays
The Benefits
Enjoy the benefits of:
Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
Only apply through official Marriott channels._ We don’t use any third-party services or platforms for our recruitment other than to advertise roles._
Always double-check the emails you receive._ Make sure all communications are being done through official Marriott emails, with an @marriott.com or @jwmarriott.com domain (or one of the other Marriott brands when applying for other Marriott hotels)_
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
Job Type: Part-time
Pay: $31.37 – $38.84 per hour
Expected hours: 30 – 40 per week
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Food and Beverage Supervisor - Event Operations position is now open for candidates interested in the Event Management Jobs sector. This role in Surfers Paradise offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.