Job Description
About the role
Redcape Hotel Group is seeking caring & passionate hospitality professionals to join the team at Shamrock Hotel Mackay as one of our casual Food & Beverage(Bar, Gaming, Bistro, Bottle Shop) Attendants. You would assist the Venue Leadership Team & the collective venue team to successfully operate the hotel's Operations in a hands-on role in a FOH capacity.
Redcape Team Promise
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.
Redcape has three key values that help us to deliver our Team Promise:
CARE: We seek to understand others. We recognise and praise great behaviour.
COLLABORATE: We’re open to sharing our concerns, knowledge, experience & success. We value our promises.
COURAGE: We are curious and think innovatively
Duties and Responsibilities
The purpose of this role is to support the Venue's Leadership Team with the day-to-day business operations. The key responsibilities for this role will include:
Collaboratively working alongside or within various teams as we strive to offer an outstanding customer experience.
Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation.
Creating and nurturing a positive work environment so that all team members can thrive.
Fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with our Hotel's operating hours.
For more information visit our website: www.shamrockmackay.com.au
Possess a current RSA & RSG (or a willingness to obtain).
Although previous experience in beverage & cocktail operations is preferred, it is not a mandatory requirement.
Enjoy the benefits of the Redcape Hotel Group
With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
Extensive training opportunities for professional development and career progression.
An opportunity to engage and give back to the community through our Publinc Communities program and as an ambassador for the program on behalf of the venue.
Clearly defined career progression pathway.
For more about Redcape Hotel Group visit www.redcape.com.au
Publinc Communities
Publinc Communities is our membership platform with the aim to connect people, pubs and communities. It provides our customers and staff with access to great perks and an opportunity to work together to make positive impact back into our local communities. Find out more here: www.publinc.com.au
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.
Job Type: Casual
Pay: $31.00 – $45.00 per hour
Licence/Certification:
RSA (Preferred)
RSG (Preferred)
Work Location: In person
Redcape Hotel Group is seeking caring & passionate hospitality professionals to join the team at Shamrock Hotel Mackay as one of our casual Food & Beverage(Bar, Gaming, Bistro, Bottle Shop) Attendants. You would assist the Venue Leadership Team & the collective venue team to successfully operate the hotel's Operations in a hands-on role in a FOH capacity.
Redcape Team Promise
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.
Redcape has three key values that help us to deliver our Team Promise:
CARE: We seek to understand others. We recognise and praise great behaviour.
COLLABORATE: We’re open to sharing our concerns, knowledge, experience & success. We value our promises.
COURAGE: We are curious and think innovatively
Duties and Responsibilities
The purpose of this role is to support the Venue's Leadership Team with the day-to-day business operations. The key responsibilities for this role will include:
Collaboratively working alongside or within various teams as we strive to offer an outstanding customer experience.
Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation.
Creating and nurturing a positive work environment so that all team members can thrive.
Fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with our Hotel's operating hours.
For more information visit our website: www.shamrockmackay.com.au
Possess a current RSA & RSG (or a willingness to obtain).
Although previous experience in beverage & cocktail operations is preferred, it is not a mandatory requirement.
Enjoy the benefits of the Redcape Hotel Group
With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
Extensive training opportunities for professional development and career progression.
An opportunity to engage and give back to the community through our Publinc Communities program and as an ambassador for the program on behalf of the venue.
Clearly defined career progression pathway.
For more about Redcape Hotel Group visit www.redcape.com.au
Publinc Communities
Publinc Communities is our membership platform with the aim to connect people, pubs and communities. It provides our customers and staff with access to great perks and an opportunity to work together to make positive impact back into our local communities. Find out more here: www.publinc.com.au
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.
Job Type: Casual
Pay: $31.00 – $45.00 per hour
Licence/Certification:
RSA (Preferred)
RSG (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Food & Beverage (Bar, Gaming, Bistro, Bottle Shop) Attendants | Hotel Mackay position is now open for candidates interested in the Hotel Jobs sector. This role in West Mackay offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
