Food & Beverage Executive

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

• Assist in greeting and seating guests.

• Perform the task of maximize sales opportunities through knowledge of product and suggestions.

• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.

• Assist in supervising the team in providing quality service to the guests.

• Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.

• Serve food and beverage to guests in the restaurant/banquet area.

• Assist with the set up of the outlet/ banquet area

• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.

• Promote the restaurant’s specialties and serve in accordance to the established standards.

• Ensure that the working areas are well maintained.

• Be helpful towards guests that need assistance.

• Clean and prepare tables for inflow of guests.

• Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.

• Keep tables and service areas clean and tidy as per procedure manual.

• Maintain hygienic food service techniques during service.

• Take responsibility for your designated section and station.Coach and train team to deliver consistent service

• Perform all tasks to Fairmont Brand standards.

• Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

Qualifications

• Projects professional image at all times through personal presentation/ interpersonal skills.

• Understanding of luxury guest expectations and a desire to exceed these expectations.

• Initiates contacts and establishes raport easily.

• Organises time and work efficiently.

• Excellent verbal and written communication skills

• Has the ability and willingness to undertake further development

• Willingness to work weekends and public holidays as part of the job role.

• Has the aptitude and willingness to undertake further development with Fairmont.

• Hold a Food Hygiene certificate.

Additional Information

• Bachelor’s degree in Hospitality Management or related field preferred.

• Proven experience in a customer service role, preferably in hospitality or a luxury service environment.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and remain calm under pressure.

• Knowledge of the local area and its attractions is a plus.

• Proficient in Microsoft Office Suite and property management systems.