Job Description
PROPERTY
The diversity of the product offering encompasses a Luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
POSITION PURPOSE
The role encompasses, but is not limited to, labour planning and rostering, revenue and cost management, guest satisfaction, employee engagement, inventory control, and supply management, ensuring exceptional service delivery within a luxury resort environment.
Essential Functions
Brand, Quality & Compliance
1. Ensure full compliance with Trump Hotels Brand Standards, as well as all statutory and legal requirements, applying the higher standard where applicable
2. Maintain exemplary standards of cleanliness, hygiene, safety, and equipment usage across all outlets
3. Ensure all service delivery aligns with luxury hospitality expectations
Operations & Services Excellence
1. Manage multiple food and beverage outlets and lead large teams effectively
2. Maintain thorough knowledge of menus, beverage offerings, and service standards across restaurant, bar, and in-room dining operations
3. Ensure timely and accurate recording, coordination, and follow-up of all bookings and events
4. Respond professionally and proactively to guest needs during operational hours
5. Implement creative and innovative approaches to enhance guest service and experience
Leadership & People Management
1. Lead by example, fostering a positive, professional, and high-performance culture
2. Effectively distribute workload across management and supervisory teams
3. Conduct performance appraisals in line with guidance from the Hotel Manager and Human Resources, ensuring deadlines are met
4. Address performance management and disciplinary matters promptly and fairly
5. Create an empowering environment where team members take ownership of their responsibilities and professional development
6. Communicate clearly and consistently with all levels of the team
QUALIFICATION STANDARDS
Proven experience in a luxury hotel environment at Outlet Manager level, or above
Strong leadership capability with the ability to motivate, train, and mentor teams
Ability to analyse financial data and manage budgets, payroll, and operational costs
Highly organised, resilient, and able to perform effectively under pressure and during high-demand periods
Resourceful, flexible, and creative in approach to problem-solving
Confident and composed when handling challenging guest situations or sensitive internal matters
Strong computer literacy and operational systems knowledge preferred
Ability to define productivity standards while maintaining quality excellence
Intermediate or Elementary Food Hygiene Certificate
Personal Licence Holder
Education
Degree or equivalent qualification in Hospitality or Hotel Management
INDHOTEL
The diversity of the product offering encompasses a Luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
POSITION PURPOSE
The role encompasses, but is not limited to, labour planning and rostering, revenue and cost management, guest satisfaction, employee engagement, inventory control, and supply management, ensuring exceptional service delivery within a luxury resort environment.
Essential Functions
Brand, Quality & Compliance
1. Ensure full compliance with Trump Hotels Brand Standards, as well as all statutory and legal requirements, applying the higher standard where applicable
2. Maintain exemplary standards of cleanliness, hygiene, safety, and equipment usage across all outlets
3. Ensure all service delivery aligns with luxury hospitality expectations
Operations & Services Excellence
1. Manage multiple food and beverage outlets and lead large teams effectively
2. Maintain thorough knowledge of menus, beverage offerings, and service standards across restaurant, bar, and in-room dining operations
3. Ensure timely and accurate recording, coordination, and follow-up of all bookings and events
4. Respond professionally and proactively to guest needs during operational hours
5. Implement creative and innovative approaches to enhance guest service and experience
Leadership & People Management
1. Lead by example, fostering a positive, professional, and high-performance culture
2. Effectively distribute workload across management and supervisory teams
3. Conduct performance appraisals in line with guidance from the Hotel Manager and Human Resources, ensuring deadlines are met
4. Address performance management and disciplinary matters promptly and fairly
5. Create an empowering environment where team members take ownership of their responsibilities and professional development
6. Communicate clearly and consistently with all levels of the team
QUALIFICATION STANDARDS
Proven experience in a luxury hotel environment at Outlet Manager level, or above
Strong leadership capability with the ability to motivate, train, and mentor teams
Ability to analyse financial data and manage budgets, payroll, and operational costs
Highly organised, resilient, and able to perform effectively under pressure and during high-demand periods
Resourceful, flexible, and creative in approach to problem-solving
Confident and composed when handling challenging guest situations or sensitive internal matters
Strong computer literacy and operational systems knowledge preferred
Ability to define productivity standards while maintaining quality excellence
Intermediate or Elementary Food Hygiene Certificate
Personal Licence Holder
Education
Degree or equivalent qualification in Hospitality or Hotel Management
INDHOTEL
💡 Quick Summary
Seeking a career-building opportunity? The Food & Beverage Services Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Turnberry offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
