Job description
The Crimson hotels is a fast growing, independently owned hotel group who own and manage seven branded hotels, operating under two major brands of Hilton and IHG.

At Crimson we are passionate about creating meaningful experiences and we do this by connecting people through exceptional hospitality and making a sustainable impact in our community.

Here at Crowne Plaza London Gatwick Airport, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re looking for a friendly and passionate Food & Beverage Supervisor to join our team.

The Role

As a Food & Beverage Supervisor, your role will be to ensure a warm welcome to our guests, to anticipate their needs and ensuring outstanding customer service is given to achieve 100% guest satisfaction.

You will also be accountable for supervising the smooth running of the allocated section of the Food & Beverage department, as well as ensuring we deliver a 5-star service to our guests.

Personal qualities
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Excellent communication skills with a great command of the English language
• Display a warm, polite, and professional attitude to internal and external guests
• Qualification in Hospitality studies, degree standard or similar is desirable
• Relevant experience in a 4* property is desirable
• Good leadership skills with the ability to lead by example in terms of living the values, leading a team and ensuring a positive and can-do attitude

Benefits
• Fantastic room discount within The Crimson hotels and across the worldwide IHG brand of hotels
• Additional annual leave day for your birthday
• My Crimson Rewards scheme
• Access to Private Healthcare Plan, eg financial assistance towards the cost of healthcare
• Superb training appropriate to the role
• Complimentary refreshments and freshly cooked meals whilst on duty
• Free parking on site
• Team member of the month
• Employee introduction scheme
• Sales Champions scheme

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Crimson we want to be a great place to work where a diverse group of people from all backgrounds can input and thrive. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, disability, sex, ****** orientation, maternity or pregnancy, religion or belief.