Job Description
You’ll work closely with our product, design, and cross functional teams to ensure that every line of text — from chat prompts to tooltips to empty states — is clear, consistent, and aligned with our brand personality.
You’ll also take our existing rudimentary writing guide and turn it into a comprehensive UX Voice & Tone Guide that defines how we communicate.
We are seeking a team member located within the following area: USA
Key Qualifications:
- 4+ years of experience in UX/product copywriting, ideally for B2B or technical SaaS products
- Experience working with startup products (bonus if you’ve worked on AI or chat-based interfaces)
- Ability to create clear, approachable language
- A knack for shaping tone that fits technical audiences while maintaining warmth and precision
- Organized, proactive communicator comfortable working independently with a fast-paced fully remote/global team
- Strong attention to detail
Preferred Skills:
- Background in writing for AI, machine learning, or enterprise infrastructure
- Familiarity with conversational design and writing for chat interfaces
- Experience building or contributing to UX writing systems or content style guides
What you’ll do:
- Align product copy with brand personality
- Audit and refine existing product copy across the MVP interface (chat flows, UI text, onboarding, system messages, tooltips, etc.)
- Review past internal interviews and speak with key stakeholders to better understand Phaidra, its products, and expectations
- Align on customer expectations, their needs, words and language customers would use, etc
- Create a concise UX copy best practices guide to ensure long-term consistency after handoff. Part of this will be establishing voice and tone principles. Outlining tone shifts and variations, including examples for do’s and don’ts for product scenarios
- Collaborate with product and design leads to ensure copy supports the intended UX flow and user goals
- Identify opportunities for microcopy that improves clarity, reduces cognitive load, and adds personality where appropriate
Job Types: Part-time, Freelance
Pay: $75.00 per hour
Expected hours: 10 – 20 per week
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Freelance copywriter position is now open for candidates interested in the Back Office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
