• Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
• Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated authority for further investigation.
• Addition of new Clients and retention of existing clients.
• Make reports on Excel, work on portals, Google sheets.
• Take orders and make Invoice of finalized ones.
• Contact Hr Executive. +91 85276 97233
Job Type: Full-timeSalary: ?14,995.00 - ?24,424.00 per monthSchedule:
• Day shift
COVID-19 considerations:
Wear MaskEducation:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Preferred