Company: Colossus Ventures India
Department: Customer Sales
Sub-Department: Customer Success

Description
We Are Hiring Candidates With Fluent Communication Skills In English.
Responsibilities
● Maintaining A Positive, Empathetic And Professional Attitude Toward Customers At All Times.
● Responding Promptly To Customer Inquiries.
● Communicating With Customers Through Various Channels.
● Acknowledging And Resolving Customer Complaints.
● Knowing Our Products Inside And Out So That You Can Answer Questions.
● Processing Orders, Forms, Applications, And Requests.
● Keeping Records Of Customer Interactions, Transactions, Comments And Complaints.
● Communicating And Coordinating With Colleagues As Necessary.
● Providing Feedback On The Efficiency Of The Customer Service Process.
● Managing A Team Of Junior Customer Service Representatives.
● Ensure Customer Satisfaction And Provide Professional Customer Support.

Job Type: Full-Time

Salary: ₹15,000.00 - ₹45,000.00 Per Month

Schedule: Night Shift
Supplemental Pay Types: Commission Pay Performance Bonus

Ability To Commute/Relocate:

Sector 67 Mohali, Mohali - 160062, Punjab: Reliably Commute Or Planning To Relocate Before Starting Work (Preferred)
Experience: Fresher to 4 years in BPO

Total Work: 1 Year (Preferred)
BPO: 03 Months To 3 Year (Required)

Job Type: Full-time

Salary: ₹20,000.00 - ₹50,000.00 per month

Benefits:

Paid sick time
Paid time off
Schedule:

Night shift
Supplemental pay types:

Commission pay
Performance bonus
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

total work: 1 year (Preferred)
BPO: 1 year (Preferred)
Work Location: One location

Speak with the employer
+91-XXXXXXXXXX

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