GREAT OPPOURTINITYFRESHERS CAN APPLY Zell Education (Mumbai): Customer Success Executive | CTC Up to 3 Lacs p.aJob Code
• FEEL FREE TO CALL HR ASHISH +91 8446544606, 7769970806,

Process- Customer Success

No. of Requirements- 15

Gender- Male / Female

About Process

Documentation and record keeping of the newly joined students

Ensuring up selling and cross selling revenue from existing student relationships

Managing Learning Management Platform for effective teaching learning process

Managing Pre-Operations (Pre-Batch launch) process for students and faculty

Coordination with faculty, students and academic teams for effective training operations

Ensuring due fees receivable from students

Ensuring overall user and learning experience is of high quality

Adhering to the reports and operational timelines

Title- Customer Success

Location- Mumbai - Andheri East

Requirement- Good Communication Skills (9/10)

Experienced as well as Graduate Freshers can apply too

Immaculate operational planning and coordination

Systems and Process driven bent of mind

Deadline driven day to day work approach

Strong relationship management at student level

Ability to leverage relationships to upsell and cross sell

Certification in six sigma or any process certification

Education- Any Graduate or appearing for last semester can apply

Shift Timings- 10am till 7pm, 5 days working

Transport Boundaries- Anywhere from Mumbai

Transport Facility- NA

Salary range- 3L pa + Lucrative Incentive (Salary would be decided as per interview)

Weekly off- Any 2 days rotational off

Age- Upto 27 years

USP- Brand, Designation, Growing industry, Growth opportunity, Learning opportunity, Day Shift

Rounds of interview- HR - Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Sr. TL - (Check stability & discuss salary)

Basic Test

Documents