Job Description
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Personal suitability
Client focus
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Experience
Will train
Health benefits
Dental plan
Health care plan
Vision care benefits
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week
💡 Quick Summary
Seeking a career-building opportunity? The front desk agent position is now open for candidates interested in the Hotel Jobs sector. This role in Strathmore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
