front desk agent

Education:

Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Process guests' departures, calculate charges and receive payments

Maintain an inventory of vacancies, reservations and room assignments

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Contact customers to deliver requested wakeup calls

Provide customer service

Experience

Will train

Durée de l'emploi: Permanent

Langue de travail: Anglais

Heures de travail: 30 to 40 hours per week