Job Description
871 Forest Parkway, Forest Park, GA 30297
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Skills
Do you have experience in Phone communication?
Education
Do you have a High school diploma or GED?
Full job description
At Barbour Orthopaedics, we’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.
We are currently seeking a Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments.
Responsibilities:
Collect and enter patient data while checking the accuracy of existing data.
Prepare appropriate paperwork for patient appointments.
Verify Patient Insurance or Financial Responsibility
Collect any payments required by patients before their visit.
Demonstrate professionalism in appearance, language, and demeanor.
Properly greet all who enter the office and check patients in accordingly.
Scan patient data into appropriate charts.
Monitor patient wait times.
Communicate with patients as they wait.
Schedule patient appointments in person or over the phone.
Answer phone calls and transfer calls to the appropriate departments.
Monitor office supply levels.
Complete office opening and closing procedures.
Qualifications:
High school graduate or GED certificate
Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
Language skills adequate for high-level written, interpersonal, and telephone communication.
ASC/Medical Office experience preferred.
EMR/EHR systems experience preferred.
Proficient with Microsoft Word and Excel.
Physical Work Requirements:
Ability to alternate between sitting and standing for extended periods.
Ability to read computer screens, and forms with accuracy, including prolonged screen time.
Ability to lift and carry office supplies, files, and packages weighing up to approximately 15–25 pounds.
Why Work for Us?
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at Indeed
Profile insights
Find out how your skills align with the job description
Skills
Do you have experience in Phone communication?
Education
Do you have a High school diploma or GED?
Full job description
At Barbour Orthopaedics, we’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.
We are currently seeking a Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments.
Responsibilities:
Collect and enter patient data while checking the accuracy of existing data.
Prepare appropriate paperwork for patient appointments.
Verify Patient Insurance or Financial Responsibility
Collect any payments required by patients before their visit.
Demonstrate professionalism in appearance, language, and demeanor.
Properly greet all who enter the office and check patients in accordingly.
Scan patient data into appropriate charts.
Monitor patient wait times.
Communicate with patients as they wait.
Schedule patient appointments in person or over the phone.
Answer phone calls and transfer calls to the appropriate departments.
Monitor office supply levels.
Complete office opening and closing procedures.
Qualifications:
High school graduate or GED certificate
Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
Language skills adequate for high-level written, interpersonal, and telephone communication.
ASC/Medical Office experience preferred.
EMR/EHR systems experience preferred.
Proficient with Microsoft Word and Excel.
Physical Work Requirements:
Ability to alternate between sitting and standing for extended periods.
Ability to read computer screens, and forms with accuracy, including prolonged screen time.
Ability to lift and carry office supplies, files, and packages weighing up to approximately 15–25 pounds.
Why Work for Us?
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at Indeed
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk Associate - Forest Park position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.