Description
The Fern Hotels & Resorts, a part of CG Hospitality, is a rapidly growing hotel brand in India with a focus on environmentally sensitive operations. With over 90 properties and 5000+ rooms, The Fern offers premium accommodation and services through its 5-star and above classification hotels, as well as mid-tiered 3 & 4-star Fern Residency locations. The Fern prides itself on delivering luxury with elegance, personalized service, and contemporary facilities with minimal impact on the environment.
Role Description
This is a full-time on-site role as a Front Desk Attendant located in Gandhinagar at The Fern Hotels & Resorts. The Front Desk Attendant will be responsible for receptionist duties, maintaining phone etiquette, clerical tasks, communication with guests, and providing exceptional customer service on a daily basis.
Qualifications
• Phone Etiquette and Receptionist Duties
• Clerical Skills and Communication abilities
• Customer Service proficiency
• Excellent interpersonal and communication skills
• Ability to multitask and work well under pressure
• Previous experience in a similar role is preferred
• High school diploma or equivalent required