Front Desk Concierge / Food Kiosk

Job Overview

We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. Food & Beverage and Golf knowledge is an asset but not mandatory.

Responsibilities

Greet guests upon arrival with a warm and friendly demeanor.

Manage check-in and check-out processes efficiently.

Handle guest inquiries and provide information about our services, and amenities.

Maintain accurate records of tee time bookings using Lightspeed POS software.

Process payments and manage billing inquiries with precision.

Address guest complaints or concerns promptly and professionally to ensure satisfaction.

Utilize phone systems effectively to manage incoming calls and relay messages as needed.

Uphold hotel policies and procedures while maintaining a high level of customer service.

Sales pertaining to Golf Retail, Membership and Food & Beverage.

Experience

Previous experience in a front desk or guest services role within the hospitality industry is preferred.

Strong customer service skills with a focus on creating positive guest experiences.

Proficiency in phone etiquette and handling multi-line phone systems.

A positive attitude, strong work ethic, and ability to work well under pressure in a fast-paced environment.

Join us in creating memorable experiences for our guests while developing your career in the hospitality industry!

Job Types: Full-time, Part-time, Seasonal

Contract length: 7 months

Pay: $17.40-$18.40 per hour

Expected hours: 16 – 40 per week

Additional pay:

Commission pay

Tips

Benefits:

Company events

Discounted or free food

Flexible schedule

On-site parking

Store discount

Flexible language requirement:

French not required

Schedule:

Day shift

Holidays

Monday to Friday

Morning shift

Weekends as needed

Ability to commute/relocate:

Pitt Meadows, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Must be 1+ years of age or older to serve alcoholic beverages in the kiosk

Licence/Certification:

Serving It Right (required)

Work Location: In person

Application deadline: 2025-04-12